Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Baxter (MN); On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking a Lead Cashier to oversee guest transactions, maintain cashwrap standards, and assist in training new cashiers. The LC drives loyalty results by focusing on sales, guest experience, and credit processes, while leading by example in a fast-paced retail environment.

The role requires a passion for guest service, strong communication, and the ability to work a flexible schedule including days, evenings, weekends, and holidays.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

Customer service

Sales

Team collaboration

Multitasking

Communication

Adaptability

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to oversee guest transactions, maintain cashwrap standards, and assist in training new cashiers. The LC drives loyalty results by focusing on sales, guest experience, and credit processes, while leading by example in a fast-paced retail environment.

The role requires a passion for guest service, strong communication, and the ability to work a flexible schedule including days, evenings, weekends, and holidays.