Lead Cashier: Loyalty & Guest Experience Leader

Ulta Beauty, Inc.; Newport News (VA); On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental & vision

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to drive efficient guest transactions, training, and loyalty engagement. The role emphasizes outstanding service, cashwrap standards, and leadership in a fast-paced retail setting.

The LC supports the leadership team with register functions, onboarding, and cross-training while ensuring brand standards and a welcoming guest experience. Flexibility for a varied schedule is required.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and experience.
• Demonstrated ability to delegate, multi-task, and problem-solve.
• Experience addressing guest concerns and questions to deliver service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, and loyalty.
• Greet and engage guests, provide personalized service, and recommend Ulta Beauty products and services.
• Handle sales, refunds, and exchanges courteously.
• Pair guests with associates for makeup applications and skincare analysis to drive sales.
• Book appointments for services and in-store events to deliver a superior guest experience.
• Maintain cashwrap displays and impulse fixtures for guest readiness.
• Maintain prompt, regular attendance.

Skills

POS proficiency

Guest service communication

Team collaboration

Independent work

Customer relationships

Pressure management

Education

High school diploma (preferred)

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to drive efficient guest transactions, training, and loyalty engagement. The role emphasizes outstanding service, cashwrap standards, and leadership in a fast-paced retail setting.

The LC supports the leadership team with register functions, onboarding, and cross-training while ensuring brand standards and a welcoming guest experience. Flexibility for a varied schedule is required.