Lead Cashier & Guest Experience Champion

Ulta Beauty; Franklin (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest experiences and loyalty through efficient cashwrap operations, service excellence, and training of new cashiers. You will support leadership in opening/closing registers and ensuring store standards.

The role emphasizes selling, guest engagement, and collaborative teamwork. The position requires a passion for the guest experience, adherence to procedures, and the ability to manage multiple tasks in a fast-paced retail environment.

Qualifications

• High school diploma preferred and willingness to learn store systems.
• Strong communication skills to greet guests and resolve questions.
• Experience in cashiering and handling transactions confidently.
• Ability to train new cashiers and collaborate with peers.

Responsibilities

• Contribute to meeting store goals in sales and loyalty performance.
• Provide exceptional guest service and assist with product recommendations.
• Handle sales, refunds and exchanges courteously.
• Pair guests with a specialist for makeup applications and services.
• Support services and events and maintain cashwrap displays.
• Maintain attendance and store cleanliness; follow procedures.

Skills

Basic technology proficiency

Clear written/verbal communication

Collaboration and interpersonal skills

Independent and team work

Customer relationship building

Adaptability under pressure

Education

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest experiences and loyalty through efficient cashwrap operations, service excellence, and training of new cashiers. You will support leadership in opening/closing registers and ensuring store standards.

The role emphasizes selling, guest engagement, and collaborative teamwork. The position requires a passion for the guest experience, adherence to procedures, and the ability to manage multiple tasks in a fast-paced retail environment.