Lead Cashier & Guest Experience Leader

Ulta Beauty; Smyrna (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and support store leadership. The role focuses on delivering exceptional guest experiences, driving loyalty participation, and training new cashiers.

The Lead Cashier will assist in opening/closing registers, supervise cashier processes, and collaborate with the team to meet store goals while upholding Ulta Beauty’s standards of cleanliness and presentation.

Qualifications

• Proven ability to delegate, multi-task, and problem-solve.
• Excellent written and verbal communication.
• Strong collaboration and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales and loyalty.
• Ensure each guest receives exceptional service with a personalized approach.
• Handle sales, refunds, and exchanges courteously.
• Coordinate makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments and support in-store services and events to deliver an outstanding guest experience.

Skills

Guest service

Communication

Teamwork

Problem solving

Sales mindset

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and support store leadership. The role focuses on delivering exceptional guest experiences, driving loyalty participation, and training new cashiers.

The Lead Cashier will assist in opening/closing registers, supervise cashier processes, and collaborate with the team to meet store goals while upholding Ulta Beauty’s standards of cleanliness and presentation.