Lead Cashier: Front-End Leader & Team Coach

Plum Market Corporation; Michigan; In loco; USD 17.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible scheduling

Medical, dental, and vision coverage

401(k) with Company Match

Team Member discounts – 20% off grocer

50% off Team Member meals

Descrizione del lavoro

Plum Market Corporation seeks a Lead Cashier to oversee front-end operations, ensuring fast, friendly service at checkout lanes and supervision of cashiers, assistants, and baggers. You will delegate tasks, monitor staffing, and support a positive guest experience in a dynamic retail setting.

Success requires customer focus, reliable leadership, and the ability to keep the front-end organized and efficient while upholding safety and company standards.

Competenze

• Prior retail, grocery, or hospitality experience; leadership experience preferred.
• Knowledge of cashiering, cash handling, and Customer Service best practices.
• Strong organizational and multitasking skills.
• Ability to motivate and direct Team Members during a busy shift.
• Flexibility to work evenings, weekends, and holidays.
• Physical ability to stand and walk for up to 4 hours without a break.
• Ability to bend and stoop, lift up to 50 lbs., push/pull carts up to 100 lbs.

Mansioni

• Manage all front-end operations during assigned shifts.
• Delegate tasks to cashiers, assistants, and baggers to ensure productivity and service goals are met.
• Monitor checkout lanes to ensure proper staffing and minimal wait times.
• Assist with complex or escalated transactions and Customer concerns.
• Ensure all cash handling and register procedures are followed accurately.
• Maintain a clean, organized, and Customer-ready front-end environment.
• Communicate shift performance, staffing notes, and operational updates to the Front End Manager or Assistant Manager.
• Support training by modeling best practices and reinforcing service standards.
• Uphold Plum Market’s policies, procedures, and safety standards.

Conoscenze

Retail experience

Grocery experience

Hospitality experience

Leadership experience

Cash handling

Customer service

Organizational skills

Multitasking

Flexibility

Evenings weekends holidays

Physical stamina

Descrizione del lavoro

Plum Market Corporation seeks a Lead Cashier to oversee front-end operations, ensuring fast, friendly service at checkout lanes and supervision of cashiers, assistants, and baggers. You will delegate tasks, monitor staffing, and support a positive guest experience in a dynamic retail setting.

Success requires customer focus, reliable leadership, and the ability to keep the front-end organized and efficient while upholding safety and company standards.