Lead Cashier & Customer Service Leader

Lowe's; Texas; Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe's is seeking associates in Texas to provide outstanding customer service, assist customers with locating and loading merchandise, and guide them through home improvement projects. You will handle sales transactions, returns, and refunds while maintaining store security and courtesy.

The role emphasizes smart customer engagement, product knowledge, and teamwork to ensure a smooth shopping experience for customers and a safe, organized store environment.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education.
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smartphones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service at all times through Lowe's policies and programs.
• Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens to and responds to customer and employee questions and guides them through projects when needed.
• Coaches, develops, and trains associates in departmental duties and sales opportunities.

Skills

Customer service

Cash handling

Retail sales

Education

High school diploma or GED

Job description

Lowe's is seeking associates in Texas to provide outstanding customer service, assist customers with locating and loading merchandise, and guide them through home improvement projects. You will handle sales transactions, returns, and refunds while maintaining store security and courtesy.

The role emphasizes smart customer engagement, product knowledge, and teamwork to ensure a smooth shopping experience for customers and a safe, organized store environment.