Lead Cashier & Customer Experience Leader

Sprouts Healthy Communities Foundation; Costa Mesa (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

DailyPay

15% employee discount

401(k) retirement plan with company 6%

Job summary

Sprouts Farmers Market in Costa Mesa, CA is seeking a Head Cashier to lead a fast-paced front-end team and model outstanding customer service. You will guide cashiers and courtesy clerks, oversee scheduling, and support hiring/training efforts to ensure smooth daily operations.

Ideal candidates have 1–2 years cashiering experience with leadership training, strong communication, and the ability to multitask while maintaining accuracy and a friendly demeanor for customers in a dynamic store

Qualifications

• Be at least 18 years of age; possess a high school diploma or GED, and 1-2 years of recent cashiering experience supplemented with leadership training.
• Be dependable and reliable having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays.
• Have and show an outgoing and friendly behavior, a positive attitude and the ability to interact with our customers, representing as a role model in behaviors.
• Ability to operate front end equipment; register, calculator, scanner.
• Have good communication skills; the ability to take direction/constructive criticism and participate in a team environment
• Be able to perform repetitious activities, and have the ability to multi-task, prioritize and stay organized.
• Must lift/carry product horizontally/vertically weighing up to 30 lbs., from 36” to 24”, for a distance up to 3 feet for up to 50 hours without mechanical assistance.
• Must use both hands to move grocery carts horizontally requiring a force up to 35 lbs., for a distance up to 4 feet for up to 50 hours.
• Requires strong attention to detail and proficiency with numbers; proficient in cash handling and mathematical skills; ability to read, write and count.

Responsibilities

• Ensure excellent customer service through proactively visiting registers and providing direction/support to Cashiers and Courtesy Clerks
• Assist in potential customer assistance issues at the register
• Assign store sweeps, monitor/maintain cash register supply levels and maintain cleanliness standards in the restrooms and parking lots
• Maintain visibility of the exit doors for security and loss prevention issues
• Schedule and oversee proper execution of appropriate meal and rest breaks in compliance with company policy and state requirements
• Assist in the hiring and training of new Cashiers and taking necessary steps for disciplinary actions

Skills

Customer service

Leadership

Cash handling

Communication

Multi-tasking

Front-end equipment

Flexibility

Attention to detail

Reading/writing/math

Education

High school diploma or GED

Tools

Register

Calculator

Scanner

Job description

Sprouts Farmers Market in Costa Mesa, CA is seeking a Head Cashier to lead a fast-paced front-end team and model outstanding customer service. You will guide cashiers and courtesy clerks, oversee scheduling, and support hiring/training efforts to ensure smooth daily operations.

Ideal candidates have 1–2 years cashiering experience with leadership training, strong communication, and the ability to multitask while maintaining accuracy and a friendly demeanor for customers in a dynamic store