Lead Cashier & Customer Experience Coach

Lowe's Companies, Inc.; Tilton (NH); On-site; USD 28,000 - 36,000; Full time

Job summary

Lowe's Companies, Inc. in Tilton, NH is seeking a Customer Service Associate who delivers Smart customer service by helping customers locate, demonstrate, and load merchandise and by guiding them through projects.

You will respond to customer questions, share stock and warranty information, assist the front-end team, and operate the cash register for sales and returns as part of daily store operations. This role emphasizes friendly service, accurate transactions, and teamwork.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
• Uses a cash register to process sales transactions, returns, and

Job description

Lowe's Companies, Inc. in Tilton, NH is seeking a Customer Service Associate who delivers Smart customer service by helping customers locate, demonstrate, and load merchandise and by guiding them through projects.

You will respond to customer questions, share stock and warranty information, assist the front-end team, and operate the cash register for sales and returns as part of daily store operations. This role emphasizes friendly service, accurate transactions, and teamwork.