Front End Cashier & Customer Experience Coach

Lowe's Companies, Inc.; Salem (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's Companies, Inc. in Salem, NH seeks a Customer Service Associate to provide outstanding service at the front end. You will greet customers, help locate and demonstrate merchandise, and assist with loading and checkout processes.

You will also answer questions, share product knowledge, and support team members by coaching and training associates across departmental duties as needed.

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
• Uses a cash register to process sales transactions, returns, and

Job description

Lowe's Companies, Inc. in Salem, NH seeks a Customer Service Associate to provide outstanding service at the front end. You will greet customers, help locate and demonstrate merchandise, and assist with loading and checkout processes.

You will also answer questions, share product knowledge, and support team members by coaching and training associates across departmental duties as needed.