Lead Cashier & Customer Experience Coach

Lowe's Companies, Inc.; Knightdale (NC); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Lowe's in Knightdale, NC is seeking friendly customer service associates to join the CSA Front End Team. You’ll help customers locate merchandise, demonstrate products, carry and load items, and process sales with accuracy and courtesy.

Eligible applicants typically have a high school diploma or GED and some cashier or retail experience. Training is provided, with opportunities to grow within Lowe's fast-paced home improvement stores.

Qualifications

• High school diploma or GED or equivalent experience.
• 0–1 year experience with a computer.
• 0–1 year experience with retail technology such as smartphones/tablets.
• 1 year retail cashier experience.

Responsibilities

• Provide SMART customer service following Lowe's policies.
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Answer questions and guide customers through projects and store layout.
• Explain product features, warranties, and stock information to customers.
• Process sales, returns, and refunds using the cash register.

Skills

Customer service

Retail experience

Cashier operations

Education

High school diploma or GED

Tools

POS systems

Mobile devices

Job description

Lowe's in Knightdale, NC is seeking friendly customer service associates to join the CSA Front End Team. You’ll help customers locate merchandise, demonstrate products, carry and load items, and process sales with accuracy and courtesy.

Eligible applicants typically have a high school diploma or GED and some cashier or retail experience. Training is provided, with opportunities to grow within Lowe's fast-paced home improvement stores.