Lead Cashier & Customer Experience Coach

Lowe's Companies, Inc.; Indian Harbour Beach (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Lowe's Companies, Inc. seeks a customer-focused associate to assist shoppers in locating and selecting merchandise, demonstrate usage, and carry/load items as needed.

You will participate in loading merchandise and guiding customers through projects, while maintaining excellent service standards. The role includes handling POS transactions, returns, and refunds per company guidelines, and collaborating with team members to ensure smooth store operations.

Qualifications

• High school diploma or GED or equivalent years of experience; education alternative accepted.
• Some retail cashier experience preferred; comfort with basic store tech.
• Ability to learn and operate POS and cash handling procedures.

Responsibilities

• Provide SMART customer service following Lowe's policies and programs.
• Assist customers in locating, demonstrating, selecting, and loading merchandise.
• Respond to questions and guide customers through projects in-store.

Skills

Customer service

Cashier experience

Education

High school diploma or GED

Equivalent years of experience

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's Companies, Inc. seeks a customer-focused associate to assist shoppers in locating and selecting merchandise, demonstrate usage, and carry/load items as needed.

You will participate in loading merchandise and guiding customers through projects, while maintaining excellent service standards. The role includes handling POS transactions, returns, and refunds per company guidelines, and collaborating with team members to ensure smooth store operations.