Lead Cashier & Customer Experience Coach

Lowe's Companies, Inc.; Hagerstown (MD); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) Retirement account with company

Paid time off

Lowe's Associate Discount

Job summary

Lowe's Companies, Inc. is seeking an associate to deliver SMART customer service, assist customers with locating and loading merchandise, and provide guidance on products and warranties. The role involves cash handling, answering questions, and helping customers through projects.

Responsibilities include training teammates, ensuring accurate transactions, and maintaining store standards for safety and efficiency. This position emphasizes customer satisfaction and teamwork.

Qualifications

• Customer service experience and ability to assist customers effectively.
• Cash handling and point-of-sale proficiency.
• Ability to use basic computer/retail tech.
• Cashier experience in retail setting.

Responsibilities

• Provides SMART customer service following Lowe's policies and programs.
• Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Responds knowledgeably to questions and guides customers through projects.
• Conveys stock, special order, feature, warranty information to customers.
• Trains associates in departmental duties and sales opportunities.

Skills

Customer service

Cash handling

Education

High school diploma or GED

Tools

Smartphones & tablets

Job description

Lowe's Companies, Inc. is seeking an associate to deliver SMART customer service, assist customers with locating and loading merchandise, and provide guidance on products and warranties. The role involves cash handling, answering questions, and helping customers through projects.

Responsibilities include training teammates, ensuring accurate transactions, and maintaining store standards for safety and efficiency. This position emphasizes customer satisfaction and teamwork.