Lead Cashier & Customer Experience Champion

Lowe's Home Centers, LLC; Schererville (IN); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a customer-focused associate to join our retail team in Indiana. You will assist customers, demonstrate products, handle transactions at the register, and help load merchandise while upholding Lowe's service standards.

The role requires strong communication, a team mindset, and the ability to operate scanners, cash drawers, and basic store equipment. Experience as a cashier is preferred but not mandatory.

Qualifications

• High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
• Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
• Less than 1 Year Experience using common retail technology, such as smart phones and tablets
• 1 Year Retail experience as a cashier
• Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities (CSA Front End Team)
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines
• Provides proper monetary change to CSA Front End associates for register activities

Skills

Customer service

Cash handling

Retail sales

Communication

Education

High school diploma or GED

Tools

Zebra phone

CCTV surveillance system

Cash register system

Cash recycler

Copiers / printers

Job description

Lowe's Home Centers, LLC is seeking a customer-focused associate to join our retail team in Indiana. You will assist customers, demonstrate products, handle transactions at the register, and help load merchandise while upholding Lowe's service standards.

The role requires strong communication, a team mindset, and the ability to operate scanners, cash drawers, and basic store equipment. Experience as a cashier is preferred but not mandatory.