Lead Case Manager, Safe Parking & Housing Stability

Jewish-Family-Service-of-SAN-Dieg; San Diego (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Employer-covered life insurance

Paid vacation and sick leave

15 paid holidays + floating holidays

Wellness days

Job summary

Jewish Family Service of San Diego is seeking a Lead Case Manager for the Safe Parking Program in Mission Valley. You will mentor teammates, conduct intakes and assessments, and advocate for participants to help them achieve housing stability.

The role requires experience in housing/homelessness case management, strong communication, and ability to work evenings and weekends. Onsite schedule is 1:00pm-9:00pm, 37.5+ hours per week, with a competitive hourly pay of $24–$25.

Qualifications

• At least one year of experience in housing/homelessness case management or related fields.
• Excellent communication skills and ability to work in a team.
• Knowledge of local social services and community resources.
• Familiarity with Clarity data entry and homeless court referrals.
• Comfort using a computerized client management system.
• Experience supporting clients in crisis and connecting to resources addressing poverty impacts.
• Ability to work flexible hours, including evenings/weekends.
• Comfort working in multilingual environments and respecting cultural differences.

Responsibilities

• Lead by example and mentor teammates in daily duties.
• Provide intake and assessments for new participants.
• Develop service plans focusing on financial stability and re-housing.
• Offer individualized resources and referrals to community programs.
• Maintain up-to-date client records and complete program statistics on time.
• Collaborate with other providers to ensure comprehensive services.
• Escalate issues to the Site Supervisor and coordinate with supervisor for weekly workflows.
• Provide ongoing follow-up with caseload clients and ensure high-quality customer service.

Skills

Case management

Communication

Resource navigation

Multilingual

Clarity data entry

Crisis intervention

Team mentoring

Tools

HMIS system

Job description

Jewish Family Service of San Diego is seeking a Lead Case Manager for the Safe Parking Program in Mission Valley. You will mentor teammates, conduct intakes and assessments, and advocate for participants to help them achieve housing stability.

The role requires experience in housing/homelessness case management, strong communication, and ability to work evenings and weekends. Onsite schedule is 1:00pm-9:00pm, 37.5+ hours per week, with a competitive hourly pay of $24–$25.