Lead Case Manager — Safe Parking & Housing Stability

Jewish Family Service of San Diego; San Diego (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Employer-covered life insurance

Job summary

Jewish Family Service of San Diego seeks a Lead Case Manager for the Safe Parking Program in Mission Valley. This full-time, onsite role runs Monday to Friday, 1:00pm–9:00pm, supporting residents living in their cars and coordinating intake, assessments and service plans for housing stability.

You will mentor teammates, maintain client records, collaborate with partners, and advocate for participants while working with a diverse, multilingual community and reporting to the Site Supervisor.

Qualifications

• At least one-year experience in housing/homelessness case management or related field.
• Excellent communication and ability to work in a team.
• Knowledge of local social services/community resources.
• Knowledge of Clarity data entry and homeless court referrals.
• Comfort with a computerized client management system.
• Experience supporting clients in crisis with brief interventions.
• Ability to work evenings, weekends, and holidays.
• Comfort in multilingual environments.
• Sensitivity to cultural differences.

Responsibilities

• Lead by example and mentor teammates.
• Conduct intake and assessments for new participants.
• Develop service plans focused on financial stability and re-housing.
• Provide resources and referrals to community programs.
• Maintain client records in management systems.
• Complete program statistics reporting in a timely manner.
• Collaborate with other service providers to ensure comprehensive services.
• Provide regular follow-up with clients on caseload.
• Escalate issues to Supervisor as needed.
• Support interns during program operations.

Skills

Case management

Team collaboration

Clarity data entry

Crisis support

Bilingual

Flexible schedule

HMIS

Tools

HMIS

Job description

Jewish Family Service of San Diego seeks a Lead Case Manager for the Safe Parking Program in Mission Valley. This full-time, onsite role runs Monday to Friday, 1:00pm–9:00pm, supporting residents living in their cars and coordinating intake, assessments and service plans for housing stability.

You will mentor teammates, maintain client records, collaborate with partners, and advocate for participants while working with a diverse, multilingual community and reporting to the Site Supervisor.