Client Engagement Specialist - Safe Parking (On-Site)

Jewish-Family-Service-of-SAN-Dieg; San Diego (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

Life insurance

Paid time off

Holidays & floating holidays

Wellness days

Job summary

Jewish Family Service of San Diego is seeking a compassionate Client Engagement Specialist for the Rose Canyon Safe Parking Program. You will engage clients, navigate resources, and connect them with housing support, case management, and community services to promote stability.

Join a trauma-informed, client-centered team across San Diego County, reporting to the Site Supervisor. This role emphasizes crisis intervention, resource coordination, and collaboration with partners to improve

Qualifications

• One-year experience in a similar role serving the underserved/unhoused population.
• Skilled in navigating computer systems, databases and mobile phone technology.
• Ability to work a flexible overnight schedule, including weekends and holidays.
• Comfort working in a multilingual environment.
• Previous social service/housing/homeless experience preferred.

Responsibilities

• Create a welcoming environment for Safe Parking participants.
• Guide participants to their parking location as they enter the lot.
• Complete intake tours, paperwork and data entry into the ETOi database.
• Submit agency logs and incident reports promptly.
• Communicate concerns to supervisor as needed.
• Assist participants with resources for basic needs or program guidance.
• Ensure guidelines are followed and upheld.
• Conduct daily and nightly attendance checks.
• Assist in mediating client concerns and resolving issues.
• Respond promptly to security or safety emergencies on site.

Skills

Client engagement

Resource navigation

Crisis intervention

Homeless services

Data entry

Multilingual

Customer service

Tools

ETOi database

Job description

Jewish Family Service of San Diego is seeking a compassionate Client Engagement Specialist for the Rose Canyon Safe Parking Program. You will engage clients, navigate resources, and connect them with housing support, case management, and community services to promote stability.

Join a trauma-informed, client-centered team across San Diego County, reporting to the Site Supervisor. This role emphasizes crisis intervention, resource coordination, and collaboration with partners to improve