Lead Case Manager, Housing Stability & Homeless Services

HOPE Atlanta; Atlanta, Northern (GA, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

Evolving Solution Services seeks an SNHP Lead Case Manager to provide comprehensive case management for individuals experiencing homelessness, guiding them toward stable housing under the Special Needs Housing Program. The role blends direct client support with leadership, supervision, and collaboration with partners to ensure high-quality services and compliance.

The ideal candidate has a background in social services, at least three years in the field, and ability to mentor staff, coordinate

Qualifications

• Bachelor's degree in a related field and leadership experience with homeless populations.
• Minimum three years in social services or case management.
• Experience coordinating services, documenting outcomes, and ensuring compliance.

Responsibilities

• Provide operational supervision and guidance to team members in the absence of the Program Manager.
• Lead client engagement and case management to support housing placement and stability.
• Coordinate services with healthcare, housing, and emergency resources; collaborate with partners to ensure coordinated service delivery.

Skills

Leadership

Communication

Client engagement

Crisis intervention

Cultural competence

Team mentorship

Problem solving

Education

Bachelor's degree in social work, psychology, public health, or related field

Tools

MS Office

HMIS

Salesforce

Job description

Evolving Solution Services seeks an SNHP Lead Case Manager to provide comprehensive case management for individuals experiencing homelessness, guiding them toward stable housing under the Special Needs Housing Program. The role blends direct client support with leadership, supervision, and collaboration with partners to ensure high-quality services and compliance.

The ideal candidate has a background in social services, at least three years in the field, and ability to mentor staff, coordinate