Lead Case Manager - Homeless Services Supervisor

Automatic Data Processing, Inc.; New York (NY); On-site; USD 59,000 - 72,000; Full time

Job summary

Automatic Data Processing, Inc. in Queens, NY is seeking a Case Manager Supervisor to oversee a team of case managers in Long Island City.

The role focuses on ensuring high-quality service delivery, managing time records, and guiding care plans. The ideal candidate holds a social work degree with several years of management experience, understands case management methodologies, and is committed to serving the homeless and special needs populations.

Qualifications

• Baccalaureate degree in Social Work, Human Services, or related field with 5-7 years of management.
• Associate degree in human service or related field with 4+ years of direct social service supervisory experience.
• Knowledgeable of casework/case management methodologies.
• Knowledgeable of the plight of the homeless and special needs population.
• Commitment to the mission of the organization.

Responsibilities

• Is expected to be knowledgeable with current job descriptions of senior case managers and case managers, including work plans goals and objectives.
• Assist Social Service Director with approval of time records and request for leave.
• Oversees a team of case managers and a senior case manager with preparation of service/treatment plans and discharge plans.
• Recruiting, supervision, monitoring, and evaluating social services staff members to ensure they successfully perform routine daily, weekly, and periodic task.
• Cooperate with senior management for initial/renewal programmatic reports and proposals.
• Cooperate with senior management for initial/renewal programmatic reports and proposals.
• Establishing and implementing schedules and work assignments for social services staff.
• 24/07 on call

Skills

Case management

Staff supervision

Leadership

Program oversight

Education

Bachelor's degree in Social Work, Human Services, or related field

Associate degree in human service or related field

Job description

Automatic Data Processing, Inc. in Queens, NY is seeking a Case Manager Supervisor to oversee a team of case managers in Long Island City.

The role focuses on ensuring high-quality service delivery, managing time records, and guiding care plans. The ideal candidate holds a social work degree with several years of management experience, understands case management methodologies, and is committed to serving the homeless and special needs populations.