Case Management Supervisor - Homeless Services Lead

Manhattan–Staten Island Area Health Education Center (MSI AHEC / “msiahec.org”); New York (NY); Hybrid; USD 65,000 - 66,000; Full time

Job summary

MSI AHEC in the New York area seeks a Case Management Supervisor to oversee all treatment services for homeless clients at the Drop-in Center. The role includes leading clinical supervision, coordinating medical, psychiatric, and case management services, and ensuring quality improvement.

The position is full-time, day shift, on-site. Requires MSW or related field, LMSW preferred, with at least 3 years in homeless services and strong administrative and communication skills.

Qualifications

• MSW or related field required and LMSW preferred.
• Minimum 3 years experience in homeless services, substance abuse, and/or mental health treatment.
• Experience with Clinical/Administrative supervision, individual and group counseling needed.
• Computer and statistical skills are required.
• Excellent administration and organizational skills and ability to establish workload priorities needed.
• Must have exceptional communication skills both orally and written.

Responsibilities

• Coordinates all treatment services, including onsite medical services, psychiatric services, case management services, and substance abuse services.
• Creates and implements both group and individual clinical supervision to staff.
• Coordinates mental health crisis intervention in conjunction with the Psychiatrist and the Sr. Program Director
• Assures that coordination of services in the community occurs.
• Oversees Drop-in Center Triage area and ensures that intakes are completed.
• Works to ensure that new clients are assigned to the appropriate staff for services.
• Supervises contracted medical services, psychiatry, and Mental Health Workers.
• Conducts weekly supervision with direct reports.
• Implements and monitors ongoing Quality Improvement and performance improvement projects.
• Conduct staff evaluations for the Clinical Staff.
• Provide 24 hr-on call clinical expertise.
• Conduct and document client drug/alcohol testing.
• Ensures the overall charting quality, with emphasis on the timely implementation of individualized service plans and follow up.

Skills

Communication skills

Administrative skills

Organizational skills

Computer skills

Statistical skills

Education

MSW or related field

LMSW preferred

Job description

MSI AHEC in the New York area seeks a Case Management Supervisor to oversee all treatment services for homeless clients at the Drop-in Center. The role includes leading clinical supervision, coordinating medical, psychiatric, and case management services, and ensuring quality improvement.

The position is full-time, day shift, on-site. Requires MSW or related field, LMSW preferred, with at least 3 years in homeless services and strong administrative and communication skills.