Lead Case Manager – Community Health & Services

TEKsystems; United States; Hybrid; USD 23,000 - 32,000; Full time

Job summary

TEKsystems is seeking an experienced Lead Case Management Supervisor in Lansing, MI to oversee a team of about 15 staff delivering community-based health and human services. The role emphasizes staff leadership, performance management, quality oversight, and ensuring clients receive effective resource coordination.

The position is permanent and hybrid in Lansing, with a pay range (see pay section). The ideal candidate has prior supervisory experience in case management, strong communication and

Qualifications

• Previous management or supervisory experience required.
• Experience in case management, social work, community outreach, community health, benefits navigation, human services, or rehabilitation services.
• Experience supporting individuals with disabilities, behavioral health challenges, substance use disorders, or other underserved populations.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience with Microsoft Office, databases, and electronic documentation systems.

Responsibilities

• Lead, coach, and develop a team of 15 case management/community-based staff.
• Monitor performance, productivity, documentation, and compliance.
• Provide guidance on complex client cases and service delivery.
• Partner with community organizations and internal stakeholders to support positive client outcomes.
• Ensure staff maintain accurate records and provide high-quality client support.

Skills

Leadership

Case management

Staff development

Documentation

Microsoft Office

Tools

Databases

Electronic documentation systems

Job description

TEKsystems is seeking an experienced Lead Case Management Supervisor in Lansing, MI to oversee a team of about 15 staff delivering community-based health and human services. The role emphasizes staff leadership, performance management, quality oversight, and ensuring clients receive effective resource coordination.

The position is permanent and hybrid in Lansing, with a pay range (see pay section). The ideal candidate has prior supervisory experience in case management, strong communication and