Analyst

TEKsystems; United States; Hybrid; USD 23,000 - 32,000; Full time

Job summary

TEKsystems is seeking an experienced Lead Case Management Supervisor in Lansing, MI to oversee a team of about 15 staff delivering community-based health and human services. The role emphasizes staff leadership, performance management, quality oversight, and ensuring clients receive effective resource coordination.

The position is permanent and hybrid in Lansing, with a pay range (see pay section). The ideal candidate has prior supervisory experience in case management, strong communication and

Qualifications

• Previous management or supervisory experience required.
• Experience in case management, social work, community outreach, community health, benefits navigation, human services, or rehabilitation services.
• Experience supporting individuals with disabilities, behavioral health challenges, substance use disorders, or other underserved populations.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience with Microsoft Office, databases, and electronic documentation systems.

Responsibilities

• Lead, coach, and develop a team of 15 case management/community-based staff.
• Monitor performance, productivity, documentation, and compliance.
• Provide guidance on complex client cases and service delivery.
• Partner with community organizations and internal stakeholders to support positive client outcomes.
• Ensure staff maintain accurate records and provide high-quality client support.

Skills

Leadership

Case management

Staff development

Documentation

Microsoft Office

Tools

Databases

Electronic documentation systems

Job description

We are seeking an experienced Lead Case Management Supervisor to oversee a team of approximately 15 employees supporting individuals in community-based health and human services programs. This role is responsible for staff leadership, performance management, quality oversight, and ensuring clients receive effective support and resource coordination.

Responsibilities:

• Lead, coach, and develop a team of 15 case management/community-based staff.
• Monitor performance, productivity, documentation, and compliance.
• Provide guidance on complex client cases and service delivery.
• Partner with community organizations and internal stakeholders to support positive client outcomes.
• Ensure staff maintain accurate records and provide high-quality client support.

Requirements:

• Previous management or supervisory experience required.
• Experience in case management, social work, community outreach, community health, benefits navigation, human services, or rehabilitation services.
• Experience supporting individuals with disabilities, behavioral health challenges, substance use disorders, or other underserved populations.
• Strong leadership, communication, organizational, and problem-solving skills.
• Experience with Microsoft Office, databases, and electronic documentation systems.
• Pay is negotiable**

Job Type & Location

This is a Permanent position based out of Lansing, MI.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Lansing,MI.

Application Deadline

This position is anticipated to close on Oct 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.