Lead Case Management Supervisor - Child & Family Services

Texas-Family-Care-Network; Lufkin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Texas-Family-Care-Network is seeking a Case Manager Supervisor to lead a team of Case Managers serving children and families. The role ensures adherence to agency policy, the Texas Family Code, and minimum standards, and requires ongoing risk assessment and decision making in child safety and permanency.

You will oversee staffing, participate in on-call rotations, collaborate with courts, attorneys, schools, and community partners, and develop staff through training and performance evaluations

Qualifications

• Bachelor’s degree required.
• 3 years of full-time experience in child-placing or CPS-related work.
• Valid driver’s license and auto insurance required.

Responsibilities

• Plan and manage unit operations to meet service delivery goals while monitoring caseloads.
• Select, develop, and supervise staff through field visits and evaluations.
• Interpret program policy to staff, clients, courts, and stakeholders.
• Evaluate unit performance for policy and service compliance.
• Build relationships with staff, DFPS, boards, and community resources.
• Lead a mobile unit of Case Managers.
• Participate in on-call rotation.
• Perform other duties to maintain operations.

Skills

Staff supervision

Case management

Policy interpretation

Team leadership

Education

Bachelor’s degree in Social Work or related field

Job description

Texas-Family-Care-Network is seeking a Case Manager Supervisor to lead a team of Case Managers serving children and families. The role ensures adherence to agency policy, the Texas Family Code, and minimum standards, and requires ongoing risk assessment and decision making in child safety and permanency.

You will oversee staffing, participate in on-call rotations, collaborate with courts, attorneys, schools, and community partners, and develop staff through training and performance evaluations