Lead Cake Decorator & Customer Experience Specialist

Kroger; Roanoke (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Roanoke, VA is seeking a Bakery Associate to create an outstanding customer experience and maintain a safe, clean environment. Assist management in achieving department sales and profit goals while upholding our core values of respect, honesty, integrity, diversity, inclusion and safety.

You will gain product knowledge, prepare bakery items to order, offer samples, ensure freshness, and stock inventory.

Qualifications

• Customer service oriented and able to respond to customers calmly under pressure.
• Strong communication skills for clear customer interactions and teamwork.
• Basic math for handling prices and measurements.
• Current food handlers permit obtained or in place upon employment.

Responsibilities

• Learn product knowledge and respond to questions, and suggest bakery items.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer samples and help customers discover new items.
• Maintain fresh products, correct portion sizes, and prevent shrink.
• Recommend items to match customer needs and preferences.
• Operate bakery equipment and follow safety guidelines.

Skills

Customer service

Communication

Math skills

Food safety

Job description

Kroger in Roanoke, VA is seeking a Bakery Associate to create an outstanding customer experience and maintain a safe, clean environment. Assist management in achieving department sales and profit goals while upholding our core values of respect, honesty, integrity, diversity, inclusion and safety.

You will gain product knowledge, prepare bakery items to order, offer samples, ensure freshness, and stock inventory.