Bakery & Deli Customer Experience Specialist

Kroger; Roanoke (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Roanoke, VA seeks a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager to meet sales goals and ensure quality standards, while using bakery equipment and following recipes and temperature logs.

You'll interact with customers, offer samples, suggest products, and keep inventory up-to-date. This role emphasizes teamwork, accuracy, and adherence to safety guidelines in a fast-paced store

Qualifications

• Customer service oriented and safety compliant.
• Ability to work in a fast-paced environment.
• Ability to perform essential functions with or without reasonable accommodation.

Responsibilities

• Prepare bakery items per customer requests using proper equipment.
• Offer product samples to help customers discover items.
• Inform customers of bakery/deli specials.
• Provide fresh products and correct portion sizes to prevent shrink.
• Recommend deli or bakery items to meet customer needs.
• Use bakery equipment (refrigerators, freezers, slicers, ovens) per guidelines.
• Prepare foods according to temperature logs and cooking instructions.
• Measure, prepare, and mix ingredients with kitchen utensils and equipment.
• Label, stock, and inventory department merchandise.

Skills

Customer service

Safety awareness

Inventory control

Job description

Kroger in Roanoke, VA seeks a Grocery Clerk (Bakery/Deli) to deliver outstanding customer service and maintain a safe, clean environment. You will assist the department manager to meet sales goals and ensure quality standards, while using bakery equipment and following recipes and temperature logs.

You'll interact with customers, offer samples, suggest products, and keep inventory up-to-date. This role emphasizes teamwork, accuracy, and adherence to safety guidelines in a fast-paced store