Lead Cafeteria Supervisor: Drive Team & Service

Saint Peter's Healthcare System; New Brunswick (NJ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Free onsite parking

Wellness programs

Job summary

Saint Peter's Healthcare System in New Brunswick, NJ, is seeking a Cafeteria Supervisor to oversee daily operations, schedule staff, and ensure timely service. The role emphasizes leadership, policy implementation, and effective communication to maintain high standards.

The position requires experience supervising food service teams, a ServSafe certification within six months, and a commitment to customer satisfaction and operational efficiency. Competitive benefits are included.

Qualifications

• Two or more years leadership experience supervising food service personnel desirable.
• ServSafe© certification within 6 months of employment in current position.

Responsibilities

• Prepare and maintain employee records and schedules for cafeteria, and provides coverage for roles/shifts as needed. Monitors and controls labor hours to assure budgetary compliance.
• Lead weekly team huddles and facilitates cafe staff meetings to communicate updates, reinforce priorities, and support team alignment and performance.
• Develop and implement cafeteria-specific policies and procedures and ensures effective communication for both new hires and existing staff to support consistent operations and compliance.
• Ensure cafeteria is set up in accordance with departmental standards and ready for service by designated time. Ensures re-stocking of shelves is completed in a timely manner throughout the day.
• Review and respond to customer inquiries, ensuring prompt resolution and accurate processing of corrections. Directly handles cafeteria refunds, complaints and escalated customer service issues.

Skills

Leadership experience

Food service knowledge

Customer service orientation

Education

Associates' degree preferred

Job description

Saint Peter's Healthcare System in New Brunswick, NJ, is seeking a Cafeteria Supervisor to oversee daily operations, schedule staff, and ensure timely service. The role emphasizes leadership, policy implementation, and effective communication to maintain high standards.

The position requires experience supervising food service teams, a ServSafe certification within six months, and a commitment to customer satisfaction and operational efficiency. Competitive benefits are included.