Lead Business Systems Analyst

SCAN Group; Long Beach (CA); Hybrid; USD 106,000 - 170,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving the lives of older adults! This role involves mentoring analysts, collaborating with technical teams, and ensuring effective communication of business requirements. You'll play a key part in enhancing healthcare services, utilizing your analytical skills to drive improvements. With a commitment to employee growth and a robust wellness program, this position offers a unique opportunity to make a real impact in the community while developing your career in a supportive environment. If you're passionate about using technology to solve business challenges, we want to hear from you!

Benefits

Annual Employee Bonus Program

Robust Wellness Program

Generous Paid-Time-Off (PTO)

401(k) Retirement Plan with Employer Match

Tuition Reimbursement

Employee Recognition Program

Birthday Off

Volunteer Days

Floating Holiday

Qualifications

• 5+ years in business analysis with strong documentation skills.
• Experience with HL7, ANSI, and FHIR standards preferred.
• Ability to adapt to changing priorities quickly.

Responsibilities

• Mentor and train analysts on business analysis processes.
• Collaborate with stakeholders to gather technical requirements.
• Develop training documentation and user guides as needed.

Skills

Business Analysis

Data Analysis

Requirements Gathering

Communication Skills

Problem Solving

Organizational Skills

Critical Thinking

Interpersonal Skills

Education

Bachelor's Degree

Tools

Microsoft TFS

TSQL

SSIS

.NET/C#

Dynamics365

Azure DevOps

Job description

Description

About SCAN

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation's leading not-for-profit Medicare Advantage plans, serving more than 285,000 members in California, Arizona, Nevada, and Texas. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 40 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare. SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn; Facebook; and Twitter.

The Job

Mentors, trains, and helps ensure that other analysts on the team maintain a standard approach to management of their deliverables while acting as a liaison among stakeholders to elicit, analyze, define, and document requirements for solving business challenges using technology. Collaborate with technical teams and architects to produce functional and technical requirements and specifications.

You Will

• Effectively work with business stakeholders to capture functional and technical requirements with the understanding of the IT landscape in order to produce software requirement specifications and integration transformation and translation mappings in a variety of formats, including but not limited to: Business Process and/or Data Flow Models, Business Requirements Documents (BRDs), Requirements traceability matrix and User Stories with Acceptance Criteria, as required.


• Contributes and/or creates accurate and complete test plan working closely with business and dev leads. As needed, conducts testing according to the test plan. Provides deep level of validation for deliverables of technical products or initiatives from development team.


• Develops system(s) training documentation and user guides as needed.


• In conjunction with Technical leads, support implementation of the project lifecycle process by following SDLC to ensure efficient and effective platforms for our business. Explain gaps and technical concepts for non-technical audiences.


• Maintains positive relationships with business, IT and Vendor by proactively setting expectations, coordinating information exchange and regularly keeping them informed of progress and risks.


• Identifies opportunities for improvement and makes constructive suggestions for change to individual analysts and the business analysis process and procedures. Guides, mentors, and trains team members in on effective business analysis, the tools, and process.


• Applies significant knowledge of industry trends and developments to improve service to our customers.


• Facilitates meetings effectively, including executive level report outs and staff level brainstorming sessions.


• Follows Software and Services department guidelines, protocols, tools, and processes.


• Actively supports the achievement of SCAN's Vision and Goals.


• Other duties as assigned.

Your Qualifications

• Bachelor's Degree or equivalent work experience preferred


• 5+ year of demonstrated experience in:
  - Collecting and breaking down high level designs, fleshing out functional requirements, analyzing data, data mappings, and analyzing inter/intradepartmental processes in mid or large enterprise IT environment(s) required.
  - Creating business requirements documentation deliverables (BRD, FDD, RTM, EPIC, User Stories).
  - Providing specifications on custom software that span Internet, Intranet, Extranet, integration, EDI and client/server architectures with multiple software development lifecycle's including waterfall and agile.
  - Performing business requirements methodologies (business process flows, UML, work flowing, use case models)


• Experience with HL7, ANSI, and FHIR standards are preferred.


• Experience with web service/API is preferred.


• 7+ years IT experience.


• 5+ years Business Analysis experience required.


• Experience in Microsoft technologies including TFS, TSQL, SSIS, .NET/C#, Dynamics365, Azure DevOps


• Self-starter, quality and service oriented-minded; works with little supervision.


• Strong organizational skills.


• Ability to multitask.


• Able to adapt to changes in priorities and assignments quickly and efficiently, flexible with project assignments.


• Ability to query using T-SQL for data analysis and data mappings.


• Ability to review CMS guidance and translate requirements into technical specifications.


• Demonstrated ability to work with all levels of staff, within and external to the organization to achieve goals. Excellent critical thinking and problem-solving ability.


• Excellent written and oral communication skills.


• Strong interpersonal skills, including excellent presentation and facilitation skills.


• Ability to appropriately maintain confidentiality.

What's in it for you?

• Base Pay Range: $106,200 to $169,900 annually


• An annual employee bonus program


• Robust Wellness Program


• Generous paid-time-off (PTO)


• 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days


• Excellent 401(k) Retirement Saving Plan with employer match


• Robust employee recognition program


• Tuition reimbursement


• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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