Lead Business Systems Analyst | Camden Corporate Office (Remote Position)

Camden Property Trust; Houston (TX); Remote; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Lead Business Systems Analyst, where you'll enhance collaboration platforms and support the expansion of an innovative SharePoint Solution. This role is pivotal in automating processes and ensuring compliance with governance standards. Collaborate with IT teams, gather requirements, and provide essential user support. If you're passionate about improving user experiences and thrive in a dynamic environment, this is the perfect opportunity for you to make a significant impact.

Qualifications

• Bachelor's Degree or equivalent experience in Computer Science or related field.
• 10+ years of experience in business systems analysis.

Responsibilities

• Manage business requests for collaboration platforms and gather requirements.
• Provide support and perform day-to-day administrative tasks.

Skills

SharePoint Online

M365 solution architecture

Analytical Skills

Communication Skills

Compliance with SOX

Education

Bachelor's Degree in Computer Science

10+ years of related experience

Tools

PowerBI

M365 Compliance Center

Job description

Lead Business Systems Analyst | Camden Corporate Office (Remote Position)

Houston, TX, United States

Job Description

Job Summary

Reporting to the Director of Information Governance and Data Management, you will be a member of the ECM Services Team. This individual will assist in supporting and enhancing Camden’s collaboration platforms. Engagement with the business will be a critical job function for the Lead Business Systems Analyst. This role will be heavily involved in the support and expansion of Camden’s Enterprise Content Management (ECM) SharePoint Solution, automating and streamlining processes and integration with our SharePoint Intranet, as well as the evaluation of new solutions to business needs.

Essential Functions

1. Manage business requests for new initiatives involving our collaboration platforms
   • Gather requirements
   • Work with various IT teams to determine the best solutions for requests
   • Work with the SharePoint Admin and/or the development team to implement solutions
   • Validate solutions being developed in our collaboration platforms
   • Coordinate both internal testing and end user testing
   • Create end user training guides
   • Schedule and conduct training for end users
2. Provide support and perform day-to-day administrative tasks, including:
   • Respond proactively to user support requests via multiple channels: email, tickets, and chat. Support requests may include access requests, site changes, reinforcement of training, content migration, and issues/errors encountered. Gather issue details or user requirements through facilitated interviews and content analysis
   • Estimate time for resolution, communicate plan to resolve, coordinate resolution, and track time for reporting purposes.
   • Verify issues are resolved and facilitate business validation of completed changes, update all impacted documentation
   • Collaborate with IT teams to escalate or resolve challenging technical issues
   • Run reports to monitor data quality and perform data analysis
   • Actively support and maintain the records management aspect of SharePoint
3. Since we are a publicly traded company, we must be mindful of SOX governance. You will need to adhere to all policies and procedures regarding computer usage, Change Management, and Source Code Control.
4. As part of the Information Technology Team, you are expected to seek and resolve problems wherever they exist. Our “Why” – To Improve the Lives of Our Customers One Experience at a Time.
5. Camden’s culture sets us apart from others. As a member of Camden IT, you are expected to embrace and promote Camden’s culture of Having Fun. Join the Team to discover what makes Camden A Great Place to Work!

Qualifications

• Bachelor's Degree or equivalent experience in Computer Science, Information Systems, or related field
• 10+ years of related experience
• Technical Proficiency: Well-versed in M365 solution architecture using SharePoint Online and related technologies.
• Information Architecture: Experience with content lifecycle management and information architecture.
• Compliance: Understanding of Sarbanes-Oxley controls and risk mitigation.
• Communication Skills: Strong verbal and written communication skills across organizational levels.
• Analytical Skills: Strong analytical skills with understanding of IT technical issues.
• Organizational Skills: Excellent control, process, and procedure management.
• Travel: Minimal travel required.
• Business Acumen: Ability to understand business functions and their impact on IT projects.

Experience in any of the following is a plus:

• PowerBI
• M365 Compliance Center, Information Governance, and Records Management
• Working with vendors on large projects
• Managing external support teams
• Experience in Real Estate, Multi-family Housing, or construction industry

Additional Information

• Position may involve mobility, including climbing stairs and repetitive hand motions.
• Works in an office setting; may require long hours and odd schedules, including weekends and travel.
• Attendance and punctuality are essential.
• Proper safety procedures and PPE are required to minimize hazards.

This description is not exhaustive; responsibilities may change to meet organizational needs. Employees must meet qualification standards and be able to perform essential functions with or without accommodations.

• Location: 11 Greenway Plaza, Suite 2400, Houston, TX, 77046, US