Lead Budtender & Keyholder — Customer Experience Leader

Vireo Health, Inc.; Tampa (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

11 days PTO + 2 Wellness Days + Vol­un

401k with employer match after 6 mos

HSA & FSA

Dependent Care

EAP services

Job summary

Vireo Health, Inc. is seeking a Lead Budtender in Florida to promote and sell cannabis products while ensuring exceptional customer service and a premier in-store experience.

The role includes opening and closing responsibilities as a keyholder and leadership on sales floor standards. The position emphasizes customer engagement, product knowledge, and accurate handling of online orders, with opportunities to train teammates on POS procedures and cash control.

Qualifications

• Sales experience in retail preferred.
• Customer service experience in hospitality or retail.
• Reliable and punctual with a strong work ethic.
• Ability to lift at least 25 lbs and stand for long periods.

Responsibilities

• Greet customers and check in a friendly, welcoming manner while delivering high levels of service.
• Promote and sell products through engagement, suggestive selling, and product knowledge.
• Assist customers in-store and over the phone; accurately process online orders.
• Operate and train others on the POS system; conduct cash handling and safe audits.
• Serve as a keyholder for opening and closing the store.
• Model service standards and enhance the in-store customer experience.
• Perform additional duties as assigned.

Skills

Retail sales

Customer service

Team player

Work under pressure

Education

High school diploma or GED

Tools

POS system

Cash handling

Job description

Vireo Health, Inc. is seeking a Lead Budtender in Florida to promote and sell cannabis products while ensuring exceptional customer service and a premier in-store experience.

The role includes opening and closing responsibilities as a keyholder and leadership on sales floor standards. The position emphasizes customer engagement, product knowledge, and accurate handling of online orders, with opportunities to train teammates on POS procedures and cash control.