Lead Bowling Attendant

[1007 Pahrump Nugget] Golden Pahrump Nugget, LLC; Pahrump (NV); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Golden Pahrump Nugget, LLC is seeking a Lead Bowling Attendant to oversee shifts, guide team members, and ensure a fun, safe guest experience in the Bowling Center. Your leadership supports smooth daily operations and guest satisfaction.

This role requires 1+ year in bowling, retail, or hospitality, strong communication, reliability, and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• 1+ years of experience in bowling, retail, or hospitality environments.
• Ability to guide and motivate peers in high-volume or guest-facing settings.
• Strong verbal communication and interpersonal skills for coaching and expectations.
• Reliable, organized, and capable of prioritizing tasks and coordinating shifts.
• Flexible to adapt to changing needs, schedules, and guest volumes.

Responsabilités

• Assist with training and guide team members to support performance and adherence to standards.
• Monitor operations, guest interactions, and service flow for quality and safety.
• Serve as shift lead and escalate complex issues to management as needed.
• Maintain bowling center standards: cleanliness, equipment, and inventory.
• Oversee shift activities: POS, guest check-ins, and team role coordination.
• Help control labor and operational costs to optimize profits.
• Ensure compliance with gaming laws and internal controls.

Connaissances

Team leadership

Coaching

Verbal communication

Organizational skills

Flexibility

Computer literacy

Guest service

Formation

High School Diploma or equivalent

Description du poste

At Golden Pahrump Nugget, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary: Summary:

As Lead Bowling Attendant, you play a vital role in the daily operations of the Bowling Center. You oversee assigned shifts, guide team members, and ensure a smooth, enjoyable experience for every guest. Your leadership helps create a welcoming environment and supports the overall success of the center.

Essential Functions and Responsibilities:

• Assist with training and serve as a resource to team members to support performance, engagement, and adherence to company standards.
• Support daily operations by monitoring work areas, guest interactions, and service flow for quality, efficiency, and safety.
• Serve as a shift lead and escalation point for resolving basic team member or guest concerns, referring complex issues to management as needed.
• Maintain Bowling Center standards by overseeing cleanliness, equipment condition, and inventory levels.
• Monitor and restock merchandise, ensuring product quality, availability, and visual presentation in the retail area.
• Oversee shift activities, including POS transactions, guest check-ins, and coordination of team roles and responsibilities.
• Optimize profits by supporting control of labor and operational costs.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards.
• Perform other duties as assigned.

Qualifications

• 1 or more years of experience in a bowling, retail, or hospitality environment
• Demonstrated ability to guide and motivate peers in a high-volume or guest-facing environment
• Strong verbal communication and interpersonal skills to deliver coaching, relay expectations, and assist in conflict resolution
• Reliable and organized with the ability to prioritize tasks and support shift coordination
• Flexible to adapt to changing business needs, schedules, and guest volumes
• Committed to fostering a respectful, inclusive, and safety-conscious work environment
• Ability to access and input information using a moderately complex computer system

Requirements

• At least 21 years of age
• High School Diploma or equivalent prefered
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Work Cards None

Physical Requirements:

• Occasionally push/pull up to 60 lbs
• Frequently lift and/or carry up to 60 lbs at floor, knee, waist, and chest levels
• Frequently squat, kneel, reach, bend, twist
• Occasionally sit and work at a desk or computer
• Frequently stand and walk
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to tools or equipment requiring a high degree of dexterity

Work Environment:

• Potential Conditions Indoor Smoky Noisy Bright flashing lights Hot Cold Temperatures Slippery surfaces Exposure to dust, fumes, and/or gases

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Ready to make your next move the right one? If you're looking for more than just a job — and want to be part of a team that values integrity, impact, and opportunity — we’d love to hear from you.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation. If you value community, balance, and authentic connections—plus a little gaming and outdoor fun—Pahrump Nugget and Lakeside offer unique, rewarding careers close to home. We’d love to hear from you! Introduce yourself, and we’ll reach out if a role opens up that aligns with your strengths at either Lakeside or the Nugget. In the heart of Pahrump, our properties offer more than entertainment—they offer belonging. The Nugget features bingo, bowling, dining, and gaming in a familiar, fast-paced environment, while Lakeside brings the serenity of nature together with casino energy. Whether you’re preparing food, maintaining the RV park, greeting guests, or overseeing play on the casino floor, you’ll be part of a team rooted in hospitality, support, and local pride.

If you need reasonable accommodation to complete the on-line application, please contact the Employment Team office at [phone].