Lead Behavioral Health Technician

Copa Health; Mesa (AZ); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Health coverage with ICHRA

Dental and Vision coverage

PTO 3 weeks + wellness day

10 paid holidays

Wellness program

Tuition reimbursement up to $3,000

403(b) with company match

Life insurance & disability

Pet insurance

Job summary

Copa Health in Arizona is seeking a Lead BHT to join our behavioral health team. You will lead and support daily operations of the assigned home, supervise BHT staff, ensure compliance with policies, and communicate clearly with the Program Manager.

Responsibilities include informing staff of updates, reviewing billed units, scheduling weekly activities, collecting scorecard documents, maintaining home cleanliness, and overseeing residents' medication administration.

Qualifications

• Minimum HS diploma/GED and 2–3 years of relevant experience in a behavioral health setting.
• Associate’s degree with 1–2 years of relevant experience in behavioral health.
• Bachelor’s degree (related or non-related) in behavioral health plus 1 year of relevant experience.

Responsibilities

• Inform BHTs of program updates and expectations.
• Pull and review billed units report daily to ensure hourly billing requirements.
• Collaborate with Program Manager to identify BHTs meeting productivity and provide incentives or improvement plans.
• Create a weekly activity schedule for BHTs to increase member engagement.
• Monitor scorecard documents monthly from clinical teams for each member.
• Ensure maintenance and cleanliness of the home per department standards.
• Manage residents’ medications as applicable per program requirements.

Skills

Supervisory experience

Behavioral health knowledge

Excellent communication

Team leadership

Education

HS diploma or GED

Associate’s degree

Bachelor’s degree

Job description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package


• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program


• Dental and Vision Coverage to complement your health plan


• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge


• 10 paid holidays annually


• Wellness Program, including access to mental health resources


• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement


• Affordable Medical, Dental, and Vision plans to fit your needs


• 403(b) retirement plan with company match to help you plan for your future


• Employee Assistance Program with free coaching and therapy sessions


• Additional benefits including life insurance, disability coverage, pet insurance, and more

Starting Pay

$20.61

Who We're looking for

Copa Health is seeking a Lead BHT to join our dynamic healthcare team. The Lead BHT leads and supports the daily operations and activities of the assigned programs to comply with all rules, regulations, and policies that apply under the direction of the Program Manager. This role includes supervisory responsibilities that requires leads to have effective communication, including verbal, and written. The Lead BHT is the leader of their assigned home and is responsible for ensuring the BHT’s in the home are fulfilling the required duties of their role.

Key Responsibilities

• Supports the program manager by informing BHT’s of program updates and expectations


• Pulls and review billed units report daily to ensure BHT’s are meeting the hourly billing requirements of their role


• Collaborates with Program Manager to identify BHT’s that are meeting productivity and show appreciation and award incentives when appropriate. Identify BHT’s that need support in meeting productivity and provide an improvement plan.


• Creates a weekly activity schedule for BHT’s to increase member engagement.


• Closely monitors and requests the required scorecard documents to be collected from clinical teams, for each member, monthly.


• Ensure maintenance and cleanliness of the home is completed in accordance with department standards.


• Responsible for the management of residents’ medications (e.g. maintain supply, supervise passing of medications, and documentation) as applicable per program requirements.

Qualifications

• Minimum HS diploma/GED and two (2) – three (3) years of relevant experience in a behavioral health setting; OR


• An Associate’s degree and one (1) - two (2) years of relevant experience in a behavioral health setting; OR


• A Bachelor’s degree (related or non-related) in the behavioral health field plus one (1) year of relevant experience in behavioral health.


• Required to maintain a valid Arizona Driver’s License and are able to pass a motor vehicle screen for insurance purposes in order to transport clients.


• Experience in working with multi-cultural and low socio-economic individuals.


• Must be 21-years old


• Must have a Level 1 Fingerprint Clearance Card through the Arizona Department of Public Safety or eligible to receive within eight (8) weeks of hire.


• TB Test clearance required at the time of hire

Equal Opportunity Statement

Copa Health is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE