Lead Bartender — Bar Operations & Guest Experience Leader

PGA National Resort & Spa; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

PGA National Resort & Spa is seeking a Restaurant/Outlets Manager to lead and coordinate restaurant teams, ensuring top-tier guest service and operation standards at our Palm Beach Gardens location.

You will oversee scheduling, staff coaching, and event planning while maintaining high energy and professional appearance across outlets. Flexible scheduling, including days, nights, weekends, and holidays, is required.

Qualifications

• High school diploma or equivalent.
• Two years high-volume bartending/food & beverage supervisor experience and one-year resort or country club experience required.
• Experience with Micros POS.
• Hotel experience managing multiple Outlets and Bars and understanding restaurant service.

Responsibilities

• Lead and coach the team toward Championship guest service and employee satisfaction results.
• Inspect restaurant to ensure hygiene and sanitation standards are met.
• Ensure customer satisfaction by promoting excellent service and handling complaints professionally.
• Maintain quality control for all food and beverages served.
• Supervise short- and long-term planning of outlets.

Skills

Leadership

Guest service

Training

Scheduling

Problem solving

Communication

Time management

Initiative

Flexibility

Education

High school diploma or equivalent

Tools

Micros POS

Job description

PGA National Resort & Spa is seeking a Restaurant/Outlets Manager to lead and coordinate restaurant teams, ensuring top-tier guest service and operation standards at our Palm Beach Gardens location.

You will oversee scheduling, staff coaching, and event planning while maintaining high energy and professional appearance across outlets. Flexible scheduling, including days, nights, weekends, and holidays, is required.