Head Bartender & Guest Experience Lead

Salamander Palm Beach Employer; Town of Florida (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Salamander Palm Beach Employer in Palm Beach Gardens, FL is seeking an experienced restaurant supervisor to lead daily operations, coach staff, and ensure high service standards. You will manage guest satisfaction, staff scheduling, training, and events while upholding hygiene and quality.

Proficiency with Micros POS and a high school diploma are required; flexible days including nights and weekends. This role demands strong communication, attention to detail, and the ability to manage multiple

Qualifications

• Must have leadership experience in a fast-paced multi-outlet environment.
• Strong communication and guest service focus required.
• Proficiency with point of sale systems (Micros) and basic computer skills.
• Excellent organizational and staff-coaching abilities.

Responsibilities

• Lead and coach team toward high guest service and employee satisfaction.
• Ensure hygiene and sanitation standards are maintained through regular inspections.
• Promote excellent service and handle customer inquiries and complaints tactfully.
• Maintain quality control for all food and beverages served.
• Supervise short- and long-term planning of outlets and events.
• Communicate effectively with staff and other departments.
• Coordinate and manage scheduling and training for staff.

Skills

Leadership

Customer service

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

Micros POS

Job description

Salamander Palm Beach Employer in Palm Beach Gardens, FL is seeking an experienced restaurant supervisor to lead daily operations, coach staff, and ensure high service standards. You will manage guest satisfaction, staff scheduling, training, and events while upholding hygiene and quality.

Proficiency with Micros POS and a high school diploma are required; flexible days including nights and weekends. This role demands strong communication, attention to detail, and the ability to manage multiple