Lead Barista- Costa Mesa

Neara; Costa Mesa (CA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Employee discount

Job summary

Dose in a Box is seeking a Lead Barista to provide leadership, direction, and support to the team. The role involves creating schedules, enforcing procedures, and ensuring guest satisfaction in a fast-paced cafe setting.

Ideal candidates have prior coffee experience, proven supervisory skills, and the ability to manage high-pressure environments while maintaining top-notch customer service. This in-person position offers full-time hours and includes benefits as listed in the posting.

Qualifications

• Previous coffee experience.
• Experience as a lead/supervisor.
• Ability to work in high-pressure + fast-paced environments.
• Well-organized and detail-oriented.
• Experience in, and an ability to use a Point of Sale (POS) system.
• Effective problem solving/decision making skills.
• Excellent interpersonal, leadership, and verbal communication skills.

Responsibilities

• Ensuring staff members are taking breaks.
• Assisting customers with complaints or concerns.
• Assisting with ordering.
• Working with the store manager for day-to-day operations.
• Ensuring quality drinks and products are being served.
• Perform regular barista duties, including register and customer service.
• Perform other duties, as assigned.

Skills

Leadership

Customer service

Communication

Work under pressure

Team collaboration

Tools

POS System

Job description

About Job

Dose in a Box is hunting for an experienced Lead Barista to join our rapidly growing brand. Specialty coffee and restaurant experience is a requirement!

Dose in a Box is not your grandma's coffee shop. Though we offer the same quality of drinks as a third-wave cafe, we make it a fun and unforgettable experience.

Coffee Dose is a safe place for the coffee connoisseur, the instagrammer, and the basic b*tch.

The Lead Barista is responsible for providing leadership, direction, and support to the team, as well as making schedules, enforcing procedures, making sure the cafe is running efficiently, being the point of contact between staff & upper management, and ensuring guest satisfaction.

Our ideal candidate:

• Does not think cussing is unprofessional (our coffee is filtered, we are not)

• Embraces the vision and culture of Coffee Dose and Dose in a Box

• Not afraid to do any job

• Ensures that store is operating at or above standards

• Works closely with the teams and general manager to ensure daily upkeep, streamlined communication, and excellent customer service

• Can step in as acting manager when needed

• Has strong leadership skills, is as good at taking direction as they are giving direction, and can think quickly on their feet

• Detail oriented

• Strong customer service skills

Skills & Qualification

• Previous coffee experience

• Experience as a lead / supervisor

• Ability to work in high-pressure + fast-paced environments

• Well-organized and detail-oriented

• Experience in, and an ability to use a Point of Sale (POS) system

• Effective problem solving/decision making skills

• Excellent interpersonal, leadership, and verbal communication skills

Responsibilities

• Ensuring staff members are taking breaks

• Assisting customers with complaints or concerns

• Assisting with ordering

• Working with the store manager for day-to-day operations

• Ensuring quality drinks and products are being served

• Perform regular barista duties, including register and customer service

• Perform other duties, as assigned

Pay: $19.50-$20.50/hour, plus tips averaging an additional $4-6 an hour

Job Schedule: Full-time, approximately 40 hours a week, must be able to work weekends and holidays.

Job Type: Full-time

Benefits:

• Dental insurance

• Employee discount

• Health insurance

• Paid time off

• Vision insurance

Shift:

• 8 hour shift

• Day shift

• Evening shift

• Morning shift

Experience:

• Lead Barista: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person