Barista/Shift Supervisor

Cornerstone Consulting Group, LLC; Mashantucket (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Advancement opportunities

Flexible schedules

Employee discounts

Competitive compensation

401K program

Management incentive programs

Job summary

Cornerstone Consulting Group, LLC is seeking a passionate, friendly barista to join our cafe team. You will prepare drinks and food to health standards, deliver world-class service, and help create memorable guest experiences.

Responsibilities include maintaining cafe cleanliness, upselling, replenishing displays, handling cash with accuracy, and adapting to a fast-paced, changing environment. Availability for early mornings, evenings, weekends, and holidays is essential.

Qualifications

• Customer-focused with ability to educate customers about products.
• Strong rapport-building and teamwork with store staff.
• Good listening and courteous service.
• Willingness to adapt to a changing environment and learn new systems.
• Compliance with standards, policies, and ethics.
• Availability for early mornings, evenings, weekends, and holidays.
• Capable of using a computer and cash register.

Responsibilities

• Prepare and serve drinks and food to health & cafe standards.
• Provide world-class customer service and memorable guest experiences.
• Maintain cafe cleanliness and product presentation.
• Upsell, restock displays, and assist in all store areas.

Skills

Customer service

Team player

Effective communication

Initiative to learn

Adaptability

Computer & cash register use

Tools

Cash register

Job description

Our client is looking for passionate, kind and engaged people to join our team. Our dream barista is someone who wants to excel in all things and tasks they perform, from maintaining the cleanest bar in the world, to pouring that perfect shot to providing a memorable experience for guests. They have a great work ethic, take pride in their craft and are fun to work with.

Provide world-class customer service by delivering the four core service principles of the cafe: provide timely and friendly cafe service, upsell, maintain product presentation standards, and maintain cafe cleanliness.

Prepare and serve drinks and food in accordance with health code and cafe standards.

Perform all support tasks in the cafe, including but not necessarily limited to baking, cleaning cases and equipment, and restocking displays, in accordance with cafe standards.

Maintain cafe cleanliness at all times, including but not necessarily limited to cleaning tables, maintaining the condiment bar, and removing trash in accordance with cafe standards.

QUALIFICATIONS

You sell and share your knowledge with customers and other cafe servers, contributing to the overall success of your store.

You relate easily to others, building rapport and collaborative relationships with the store team and customers.

You acknowledge, greet, and listen effectively to customers to ensure courteous and quick service.

You take the initiative to expand your knowledge and understanding of the business.

You are comfortable in a changing environment, with multitasking, with learning new systems and processes, and with assisting in all areas of the store.

You comply at all times with the Standards, Policies, and Code of Business Conduct and Ethics

Our stores are open daily, which requires early morning, evening, weekend, and holiday availability.

You should be capable of using a computer and cash register.

ADDITIONAL INFORMATION

All your information will be kept confidential according to EEO guidelines.

Client Offers:

Opportunities for Advancement

Flexible Schedules

Employee Discounts

Competitive Compensation

401K Investment Program

Management Incentive Compensation Programs*

Certain Benefits Have Position Requirements*