Barista Lead

Flagshipinc; San Francisco (CA); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

No Weekends

Fixed schedule

Meal provided

Medical Insurance

Paid holidays

401K match

Vacation days

Job summary

Flagship Culinary Services is seeking a Lead Barista to guide the barista team across two café stations, ensuring consistent beverage quality and exceptional guest experience. You will supervise and train team members, manage daily workflow, and coordinate with FOH/BOH for smooth service.

The role supports a Monday–Friday schedule from 6:00 AM to 2:30 PM in San Francisco, with meals during shifts and health benefits.

Qualifications

• High School diploma or GED required.
• 1+ year experience as a barista in a high-volume cafe.
• 1+ year supervisory or lead experience preferred.

Responsibilities

• Lead daily operations of two café stations; ensure fast, courteous service.
• Train and coach baristas and temporary staff.
• Maintain beverage quality, consistency, and presentation.

Skills

Barista leadership

Customer service

Training coaching

Education

High School diploma

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Check out a day in the life of Front of House team member here

The pay rate or range for this position is: $34.00 per hour34.00 per hour

Job Summary

Organization Background

Flagship Culinary Services helps some of the world's largest high-tech companies provide high quality dining experiences for their employees, clients and visitors. Our highly qualified staff support our culinary program in preparing tasty and nutritious food, made from scratch, with a strong emphasis on local and organically grown ingredients.

The Vision: Nourishment that scales thoughtfully.

Summary/Objective

As a representative for our company, you will serve as a Lead Barista, guiding the barista team at two café stations and ensuring consistency in service and beverage quality. You will act as a role model for customer service, beverage preparation, and café cleanliness while supporting team development and providing daily operational leadership. You will serve as a liaison between baristas and management, assisting with training, monitoring inventory, and upholding the highest standards of coffee preparation and guest experience.

Job Description

Benefits and Perks

• No Weekends
• Monday to Friday: 6:00AM - 2:30PM
• Snacks and meals provided during shifts
• Medical, Dental, and Vision Insurance
• 13 paid holidays
• 401K with match
• Vacation and Sick days

Essential Functions

*NOTE: Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks which are illustrative ONLY, and is not a comprehensive listing of all functions and tasks performed or assigned by this position.

• Leads daily operations of café stations to deliver fast, courteous, and consistent service.
• Prepares and serves espresso beverages, coffee, teas, and other drinks according to recipe standards.
• Assigns daily tasks to baristas, ensuring smooth and efficient workflow.
• Provides training and coaching for new baristas and temporary staff
• Maintains consistency in recipes, presentation, and quality across all Barista stations.
• Monitors inventory levels, communicates needs, and assists with restocking and ordering supplies.
• Inspects stations for cleanliness, organization, and compliance with sanitation standards.
• Oversees rotation and expiration checks for milk, syrups, and other perishable products, ensuring proper labeling and storage.
• Serves as the primary point of contact for baristas during shifts, resolving guest and operational issues promptly.
• Provides management with regular feedback on team performance, customer experience, and operational efficiency.
• Conducts inventory counts as requested, covering beverages, milk, dry goods, and barista tools.
• Assists with daily setup and breakdown of stations to ensure readiness for service.
• Supports catering and special events with beverage preparation and service as needed.
• Models exceptional guest interactions, building rapport, learning preferences, and delivering personalized service.
• Maintains organized and clean barista areas, including counters, equipment, storage, and customer-facing spaces.
• Monitors guest flow and adjust staffing to handle peak demand effectively.
• Ensures adherence to all health, safety, and sanitation procedures in compliance with OSHA, Department of Public Health, and Risk Management guidelines.
• Provides coverage for Baristas and assists the team as needed.
• Collaborates with FOH and BOH teams to uphold positive workflow and service standards.
• Assists with menu development and seasonal beverage offerings in collaboration with culinary leadership.
• Resolves guest complaints promptly and professionally to ensure a positive experience.
• Other duties as assigned.

Knowledge and Skills

• Interpersonal and organizational skills.
• Excellent culinary skills.
• Sense of urgency.
• Strong communication, time and resource management and planning skills.
• Ability to manage multiple tasks and projects on a consistent basis.
• Customer service.
• Knowledge of professional appearance standards, including grooming, hygiene, and attire, to maintain a polished and welcoming presence.
• Ability to move throughout the café and kitchen.
• Ability to wipe down tabletops, table legs, pick up debris off the floor, and wipe down booth seats in all areas of the operation.
• Knowledge of safety and sanitation in the workplace. Ability to lead a team.
• In-depth knowledge of allergen management, including common food allergens, cross-contamination prevention, and safe handling practices to ensure guest safety

Education and Work Experience

• High School diploma, GED or equivalent.
• 1+ year experience as a barista in a high-volume coffee shop or café environment.
• 1+ year of supervisory or lead experience in food service, including training and coaching team members is preferred.

Work Environment

The work environment for Barista Lead includes the following large