Barista/Shift Supervisor

Cornerstone Consulting Group, LLC; Boston (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Advancement opportunities

Flexible schedules

Employee discounts

Competitive compensation

401(k) plan

Management incentive program

Job summary

Cornerstone Consulting Group, LLC is seeking a passionate barista in Boston, MA to join their team and deliver exceptional guest experiences. You will master drink preparation, uphold health codes, and maintain a welcoming storefront.

You should thrive in a fast-paced environment, be capable of multitasking across tasks, and be flexible for early shifts, weekends, and holidays while delivering friendly service and accurate POS transactions.

Qualifications

• Must deliver world-class customer service per store standards.
• Ability to greet, listen to customers, and resolve issues quickly.
• Capable of multitasking in a fast-paced environment.
• Comfortable learning new systems and processes.
• Will­ing to work early mornings, evenings, weekends and holidays.

Responsibilities

• Prepare and serve drinks and food according to health codes and cafe standards.
• Maintain product presentation and cafe cleanliness.
• Upsell and provide memorable guest experiences.
• Restock displays and assist in bakery tasks as needed.
• Operate computer and cash register accurately.

Skills

Customer service

Communication

Team collaboration

Multitasking

Cash handling

Tools

POS system

Job description

Our client is looking for passionate, kind and engaged people to join our team. Our dream barista is someone who wants to excel in all things and tasks they perform, from maintaining the cleanest bar in the world, to pouring that perfect shot to providing a memorable experience for guests. They have a great work ethic, take pride in their craft and are fun to work with.

Provide world-class customer service by delivering the four core service principles of the cafe: provide timely and friendly cafe service, upsell, maintain product presentation standards, and maintain cafe cleanliness.

Prepare and serve drinks and food in accordance with health code and cafe standards.

Perform all support tasks in the cafe, including but not necessarily limited to baking, cleaning cases and equipment, and restocking displays, in accordance with cafe standards.

Maintain cafe cleanliness at all times, including but not necessarily limited to cleaning tables, maintaining the condiment bar, and removing trash in accordance with cafe standards.

QUALIFICATIONS

You sell and share your knowledge with customers and other cafe servers, contributing to the overall success of your store.

You relate easily to others, building rapport and collaborative relationships with the store team and customers.

You acknowledge, greet, and listen effectively to customers to ensure courteous and quick service.

You take the initiative to expand your knowledge and understanding of the business.

You are comfortable in a changing environment, with multitasking, with learning new systems and processes, and with assisting in all areas of the store.

You comply at all times with the Standards, Policies, and Code of Business Conduct and Ethics

Our stores are open daily, which requires early morning, evening, weekend, and holiday availability.

You should be capable of using a computer and cash register.

ADDITIONAL INFORMATION

All your information will be kept confidential according to EEO guidelines.

Client Offers:

Opportunities for Advancement

Flexible Schedules

Employee Discounts

Competitive Compensation

401K Investment Program

Management Incentive Compensation Programs*

Certain Benefits Have Position Requirements*