Lead Banquet Captain — Upscale Event Leader

The Umstead Hotel and Spa; Cary (NC); On-site; USD 25,000 - 39,000; Full time

Job summary

The Umstead Hotel & Spa in Cary, NC seeks a Banquet Captain to oversee service for events and ensure a flawless guest experience. You will supervise banquet staff, coordinate with clients and internal teams, and serve as the primary onsite contact during events.

Applicants should have 1-2 years of banquet captain experience in upscale settings, a high school diploma, and strong leadership, communication, and attention to detail. Flexible nights/weekends/holidays required.

Qualifications

• High school or equivalent education required.
• 1–2 years banquet captain experience in upscale settings.
• Strong leadership, communication and guest-service skills.

Responsibilities

• Direct banquet service and supervise staff to ensure standards.
• Coordinate with clients and internal departments for flawless events.
• Be the primary onsite contact to insure flawless execution.
• Assist with administrative duties and prepping supply orders when needed.

Skills

Leadership

Guest service

Communication

Training & mentoring

Education

High school diploma or equivalent

Job description

The Umstead Hotel & Spa in Cary, NC seeks a Banquet Captain to oversee service for events and ensure a flawless guest experience. You will supervise banquet staff, coordinate with clients and internal teams, and serve as the primary onsite contact during events.

Applicants should have 1-2 years of banquet captain experience in upscale settings, a high school diploma, and strong leadership, communication, and attention to detail. Flexible nights/weekends/holidays required.