Banquet Captain — Lead Elite Events & Guest Experience

The Umstead Hotel & Spa; Cary (NC); Presencial; USD 15 000 - 19 000; Tempo integral

Resumo da oferta

The Umstead Hotel & Spa in Cary, NC is seeking a Banquet Captain responsible for delivering exceptional guest experiences during banquets and events. You will supervise service staff, coordinate with event clients, and ensure flawless execution from start to finish.

This role requires strong leadership, attention to detail, and excellent communication to manage guest needs and align with hotel standards. A high school diploma and 1–2 years experience in upscale environments are preferred.

Qualificações

• Must have high school or equivalent education.
• 1–2 years banquet captain experience preferred.
• Ability to lead and supervise banquet staff.
• Excellent communication with guests, clients and staff.

Responsabilidades

• Supervise and coordinate banquet service and associates.
• Serve as primary onsite contact for clients during events.
• Ensure timely setup and flawless execution of events.
• Maintain safety and cleanliness in back-of-house areas.

Conhecimentos

Leadership

Exceptional communication

Attention to detail

Guest service

Team supervision

Formação académica

High school diploma or equivalent

Ferramentas

Banquet equipment operation

Coffee machine

Wine/bottle opener

Descrição da oferta de emprego

The Umstead Hotel & Spa in Cary, NC is seeking a Banquet Captain responsible for delivering exceptional guest experiences during banquets and events. You will supervise service staff, coordinate with event clients, and ensure flawless execution from start to finish.

This role requires strong leadership, attention to detail, and excellent communication to manage guest needs and align with hotel standards. A high school diploma and 1–2 years experience in upscale environments are preferred.