Banquet Captain: Lead High-Volume Events

BENCHMARK; Raleigh (NC); On-site; USD 30,000 - 32,000; Full time

Job summary

Pyramid Global Hospitality at the StateView Hotel in Raleigh, NC, is seeking a highly motivated Banquet Captain to lead setup, service, and teardown for banquet events, directing hourly staff and ensuring guest satisfaction.

You will coordinate room setup, food and beverage service, and keep work areas clean and stocked, while handling special requests and dietary issues with professionalism.

Qualifications

• 2–4 years of food service experience, preferably Banquet service.
• Experience in a 4- or 5-star venue with synchronized service.
• Knowledge of wine, beer, cocktails, and spirits.
• Excellent communication skills and ability to work under pressure.
• Willingness to lead by example and guest-focused service.

Responsibilities

• Set up for functions, including tables, silverware, and centerpieces.
• Serve and bus tables, and clear banquet rooms after events.
• Direct hourly banquet staff and coordinate with the Banquet Manager.
• Monitor guest satisfaction and handle issues promptly.
• Maintain safety and cleanliness of service areas.

Skills

Food service experience

Banquet service

4-5 star venue experience

Wine/beer/cocktails knowledge

Communication skills

Working under pressure

Job description

Pyramid Global Hospitality at the StateView Hotel in Raleigh, NC, is seeking a highly motivated Banquet Captain to lead setup, service, and teardown for banquet events, directing hourly staff and ensuring guest satisfaction.

You will coordinate room setup, food and beverage service, and keep work areas clean and stocked, while handling special requests and dietary issues with professionalism.