Lead Bakery Clerk: Craft Fresh Goods & Service

Hy-Vee, Inc.; Madison (WI); On-site; USD 19,000 - 25,000; Full time

Job summary

Hy-Vee, Inc. in Madison, WI, is seeking a dedicated Baker for our Bakery department. You will prepare, bake, fry, and oversee daily production, ensuring freshness and order fulfillment while leading bakery clerks and maintaining quality standards.

The role emphasizes strong customer service, adherence to safety and sanitation guidelines, and collaboration with the Bakery Manager to manage schedules and inventory.

Qualifications

• High school diploma or equivalent experience; department training is helpful.
• Over six months up to one year of similar or related experience preferred.

Responsibilities

• Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store.
• Check orders for the day and set up a timeline and production schedule, prioritizing special and future orders as needed.
• Prepare, make up, bake, and fry all department products, proofing items as necessary and pulling product from the freezer or cooler.
• Review product for freshness and pull by stale date; anticipate product needs not only for the current day but for subsequent days.
• Inspect incoming products for quality and quantity, including identifying mispicks.
• Invoice and put away product as instructed by the Department Manager.
• Check signage for correct labels on ad items and review the department for potential safety issues.
• Understand the use and maintenance needs of bakery equipment and follow up on potential issues.
• Operate as a lead with bakery clerks, providing guidance and direction.
• Review current product on the shelf, re-merchandise as needed, and remove or recycle outdated products.
• Order supplies and merchandise items for the department as directed by the Bakery Manager.
• Write the department schedule and ensure coverage in the Bakery Manager’s absence.
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times.
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders.
• Follow Hy-Vee’s dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up.

Skills

Customer service

Team leadership

Problem solving

Math skills

Communication

Discretion with confidential info

Education

High school diploma

Job description

Hy-Vee, Inc. in Madison, WI, is seeking a dedicated Baker for our Bakery department. You will prepare, bake, fry, and oversee daily production, ensuring freshness and order fulfillment while leading bakery clerks and maintaining quality standards.

The role emphasizes strong customer service, adherence to safety and sanitation guidelines, and collaboration with the Bakery Manager to manage schedules and inventory.