Bakery Lead Baker - Fresh, Customer-Focused

Hy-Vee; Fitchburg (WI); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Hy-Vee is seeking a Baker for our Bakery Department. You will prepare, bake, and fry department products, manage production schedules, and ensure freshness and correct labeling of items.

You will lead bakery clerks, maintain sanitation, and deliver outstanding service to customers throughout the store. The role requires attention to detail, the ability to respond quickly to daily needs, and a commitment to Hy-Vee's standards and safety guidelines.

Formación

• High school diploma or equivalent; department training is helpful.
• Over six months up to one year of similar or related experience preferred.

Responsabilidades

• Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store.
• Check orders for the day and set up a timeline and production schedule, prioritizing special and future orders as needed.
• Prepare, make up, bake, and fry all department products, proofing items as necessary and pulling product from the freezer or cooler.
• Review product for freshness and pull by stale date; anticipate product needs not only for the current day but for subsequent days.
• Inspect incoming products for quality and quantity, including identifying mispicks.
• Invoice and put away product as instructed by the Department Manager.
• Check signage for correct labels on ad items and review the department for potential safety issues.
• Understand the use and maintenance needs of bakery equipment and follow up on potential issues.
• Operate as a lead with bakery clerks, providing guidance and direction.
• Review current product on the shelf, re-merchandise as needed, and remove or recycle outdated products.
• Order supplies and merchandise items for the department as directed by the Bakery Manager.
• Write the department schedule and ensure coverage in the Bakery Manager's absence.
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times.
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders.
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines.
• Pitch in with other tasks or special projects as they come up

Conocimientos

Customer service

Problem solving

Math skills

Team leadership

Clear communication

Discretion with sales data

Educación

High school diploma or equivalent

Department training helpful

Descripción del empleo

Hy-Vee is seeking a Baker for our Bakery Department. You will prepare, bake, and fry department products, manage production schedules, and ensure freshness and correct labeling of items.

You will lead bakery clerks, maintain sanitation, and deliver outstanding service to customers throughout the store. The role requires attention to detail, the ability to respond quickly to daily needs, and a commitment to Hy-Vee's standards and safety guidelines.