Lead Auto Service Team | Growth, Training & 401(k) Match

American Tire Depot; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(K) with company match

Paid training and ASE cert reimburse

Flexible paid time off

Paid holidays

Discounts on products and services

Employee referral program

Career growth opportunities

Health Savings and Flexible Spending

Supplemental insurances (Life & STD/Li

Job summary

Big Brand Tire & Service in Los Angeles seeks an experienced automotive service leader to train and supervise the service team, ensuring top-notch repairs and exceptional customer service. You will bridge the gap between mechanics and customers, explain repairs, and drive sales and service performance.

The role requires 1–3 years in automotive service management, a strong service-sales background, and excellent communication. A valid driver’s license and ability to lift 70 lbs are required.

Qualifications

• 1–3 years of experience in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best.
• Bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence.
• Drive store performance by hitting and exceeding sales & service targets.
• Partner with Store Manager on daily operations, scheduling, and compliance.
• Keep the shop efficient, safe, and aligned with company standards.
• Ensure every customer gets world-class service that builds loyalty and trust.

Skills

Leadership

Service sales

Communication

Problem solving

Team motivation

Job description

Big Brand Tire & Service in Los Angeles seeks an experienced automotive service leader to train and supervise the service team, ensuring top-notch repairs and exceptional customer service. You will bridge the gap between mechanics and customers, explain repairs, and drive sales and service performance.

The role requires 1–3 years in automotive service management, a strong service-sales background, and excellent communication. A valid driver’s license and ability to lift 70 lbs are required.