Auto Service Manager - Lead Team, Drive Growth & Service

Big Brand Tire & Service; Downey (CA); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, vision, life ins.

401(k) with company match

Employee discounts and ASE reimburse.

Career growth and promotions

Job summary

Big Brand Tire & Service in Downey, CA, is seeking an Automotive Service Manager to lead the service team, explain repairs to customers, and drive sales while maintaining high standards of service. The role requires coaching technicians and advisors, ensuring efficient operations, and upholding safety and company guidelines.

The ideal candidate has 1–3 years in automotive service management, a strong service-sales background, and excellent communication.

Qualifications

• 1–3 years in automotive service management or retail repair leadership.
• Strong background in service sales (tires, brakes, maintenance, or mechanical).
• Proven ability to lead a team in a high-volume, fast-paced environment.
• Excellent communication and problem-solving skills.
• Valid driver’s license + ability to lift 70 lbs.
• Self-starter who thrives on results, accountability, and growth.
• Open availability, including weekends, to lead and support the team during peak business times.

Responsibilities

• Lead the service team — train, coach, and motivate techs & advisors to perform at their best
• Be the bridge between mechanics and customers: explain repairs, recommend services, and close sales with confidence
• Drive store performance by hitting and exceeding sales & service targets
• Partner with Store Manager on daily operations, scheduling, and compliance
• Keep the shop efficient, safe, and aligned with company standards
• Ensure every customer gets world-class service that builds loyalty and trust

Skills

Service sales

Team leadership

Communication skills

Problem solving

Customer service

Weekend availability

Job description

Big Brand Tire & Service in Downey, CA, is seeking an Automotive Service Manager to lead the service team, explain repairs to customers, and drive sales while maintaining high standards of service. The role requires coaching technicians and advisors, ensuring efficient operations, and upholding safety and company guidelines.

The ideal candidate has 1–3 years in automotive service management, a strong service-sales background, and excellent communication.