Lead Auto Master Technician & Customer-Focused Mentor

pepboyscareers; Katy (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Life insurance

Short Term Disability

401(k) with company match

PTO and holiday pay

On-demand pay (DailyPay)

Job summary

Pep Boys is seeking a Master Technician to diagnose drivability, A/C and electrical systems, while guiding a team to superior customer care. You will engage customers directly, educate them on problems and proposed solutions, and mentor junior technicians to raise service standards.

The role requires leadership in a busy shop, a strong background in automotive diagnostics, and the ability to work days, nights, and weekends. ASE certifications and a valid driver’s license are highly valued.

Qualifications

• High School Diploma or GED is required.
• 5+ years of automotive diagnostic, problem-solving and repair experience.
• 8+ ASE certifications are preferred (A1–A8).
• Section 609 Certification required.
• State Inspection license if applicable.
• Valid driver's license required.
• Pre-employment background check required.
• Availability to work days, nights, holidays, and weekends.

Responsibilities

• Diagnose and repair to specifications for brakes, exhaust, ignition, electrical, suspension, air conditioning and computer systems.
• Perform duties of all lower technician roles as needed.
• Explain diagnoses and needed repairs to customers and staff clearly.

Skills

Automotive diagnosis

Repair experience

Customer-focused

Education

High School Diploma or GED

Job description

Pep Boys is seeking a Master Technician to diagnose drivability, A/C and electrical systems, while guiding a team to superior customer care. You will engage customers directly, educate them on problems and proposed solutions, and mentor junior technicians to raise service standards.

The role requires leadership in a busy shop, a strong background in automotive diagnostics, and the ability to work days, nights, and weekends. ASE certifications and a valid driver’s license are highly valued.