Lead AR Coordinator: Collections & Customer Care

Herrs Food Inc; West Nottingham Township (PA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, hearing and vision

On-site Marathon Health Clinic

401k with company match

Paid vacation

Holiday and sick time

Employee referral program

Job summary

Herr Foods Inc in Nottingham, PA seeks a Lead Accounts Receivable Coordinator to manage credit/collection activities and strengthen customer relationships while ensuring timely payments.

The role requires attention to detail, proficiency with MS Office and Microsoft D365 F&O, and the ability to work independently or with the AR team in a fast-paced office environment. This full-time position offers benefits including insurance, a 401(k) match, and paid time off.

Qualifications

• High school diploma or GED required.
• Associates Degree and/or 2 years related experience in Credit/Collections preferred.
• MS Office Suite experience required, intermediate skill level preferred.
• Experience with Microsoft D365 F&O preferred.
• Demonstrated experience with attention to detail and excellent organization skills.
• Ability to work independently or as part of a team with a results-driven approach.
• Exemplary customer service skills and communication.
• Excellent interpersonal relationship building skills.
• Proactive in problem-solving with creative solutions.
• Able to present information in one-on-one and small group settings.

Responsibilities

• Monitor accounts receivable and identify overdue accounts.
• Contact customers with overdue accounts and establish repayment plans.
• Investigate problems and provide solutions while maintaining customer service.
• Maintain records of contact with delinquent accounts.
• Document payments collected from customers.
• Submit regular reports on unpaid accounts and repayments.
• Process payments (checks, credit card, ACH) and refunds.

Skills

Attention to detail

Customer service

Problem-solving

Communication

MS Office

Microsoft D365 F&O

Education

High school diploma/GED

Associate degree or 2 years related experience

Tools

MS Office Suite

Microsoft D365 F&O

Job description

Herr Foods Inc in Nottingham, PA seeks a Lead Accounts Receivable Coordinator to manage credit/collection activities and strengthen customer relationships while ensuring timely payments.

The role requires attention to detail, proficiency with MS Office and Microsoft D365 F&O, and the ability to work independently or with the AR team in a fast-paced office environment. This full-time position offers benefits including insurance, a 401(k) match, and paid time off.