Lead Accounts Recievable Coordinator

Herr Foods Inc.; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

On-site health clinic

401k with match

Paid vacation

Paid holidays

Paid sick time

Employee referral program

Job summary

Herr Foods Inc. is seeking a Lead Accounts Receivable Coordinator in Nottingham, PA to oversee credit and collections for the AR team and maintain strong customer relationships.

The role involves monitoring overdue accounts, coordinating repayment plans, processing payments, and providing superior service to internal and external customers. The ideal candidate has a high school diploma (associate degree preferred), experience in credit/collections, proficiency with MS Office and Microsoft D365

Qualifications

• High school diploma or GED required.
• Associates degree and/or 2 years related experience in Credit/Collections preferred.
• MS Office Suite experience required; intermediate level preferred.
• Experience with Microsoft D365 F&O preferred.
• Attention to detail and strong organizational skills.
• Ability to work independently or in a team with a results-driven approach.
• Exemplary customer service and communication.
• Strong interpersonal relationship building skills.
• Proactive in problem-solving and creative solutions.
• Ability to present information in one-on-one and small group settings.
• Strong problem-solving ability and analytic skills.

Responsibilities

• Monitor accounts receivable and identify overdue accounts.
• Contact customers with overdue accounts and attempt to collect amounts; analyze ability to pay and establish repayment plans.
• Service accounts by investigating problems and working toward solutions with strong customer service.
• Maintain records of all contact with delinquent accounts.
• Maintain records of payments collected from customers.
• Submit regular reports on unpaid accounts and those in repayment.
• Process payments (checks, credit cards, ACH) and refunds.
• Cultivate positive professional relationships with a diverse audience.
• Communicate and collaborate effectively for optimal outcomes.
• Develop and maintain relationships with internal/external customers.
• Provide back-up support for other AR team positions.

Skills

Attention to detail

Independent worker

Customer service

Communication

Problem solving

Analytical skills

Interpersonal skills

Education

Associate degree or 2 years related experience in Credit/Collections

Tools

MS Office

Microsoft D365 F&O

Job description

Lead Accounts Recievable Coordinator

Department: Corporate

Employment Type: Full Time

Location: Nottingham, PA

Description

Building a great career never tasted so good!

We are currently seeking a qualified individual who is looking to gain industry knowledge and experience for the Lead Accounts Receivable Coordinator position, joining our team in Nottingham, PA!

• SCHEDULE: Monday-Friday approximately 40+ hours a week.
• BENEFITS: This position is full-time benefit eligible, elective benefits include:
• Medical, dental, hearing and vision insurance.
• Marathon Health Clinic - a premier on-site healthcare provider. A separate entity from Herr's, located at our Nottingham, PA facility. This facility ensures easy access to tailored healthcare services, preventative care, wellness programs, for employees on any medical plan
• Opportunity to contribute to a 401k, with a company match.
• Paid vacation, holiday and sick time.
• Paid Employee referral program.

Job Summary

This position is responsible for credit/collection responsibilities for the Accounts Receivable team. This position involves working directly with customers, resolving outstanding accounts, and ensuring timely payments while maintaining strong customer relationships.

Key Responsibilities

Credit/Collections Responsibilities

• Monitor accounts receivable and identify overdue accounts
• Contact customers with overdue accounts and attempt to collect overdue amounts. Utilize judgement to analyze customer's ability to pay and establish a repayment plan.
• Service accounts by investigating problems and working towards a solution while maintaining a positive customer service experience
• Maintain records of all contact and attempted contact with customers holding delinquent accounts.
• Maintain records of any payments collected from customers
• Submit regular reports on the status of unpaid accounts and those in repayment.
• Process payments (checks, credit card and ACH), and refunds.

Customer Service/Communication

• Cultivates positive professional relationships at all levels with a diverse audience.
• Communicates and collaborates effectively while striving for the highest possible outcomes for employees and the organization.
• Develops and maintains strong working relationships with internal and external customers
• Provides back-up support for other positions within the Accounts Receivable team

Qualifications

• High school diploma or general education degree (GED) required
• Associates Degree and and/or 2 years related experience in Credit/Collections preferred
• MS Office Suite experience required, intermediate skill level preferred.
• Experience with Microsoft D365 F&O preferred
• Demonstrated experience with attention to detail and excellent organization skills.
• Demonstrated experience to work independently or as a team with results driven approach.
• Exemplary customer service skills and communication.
• Excellent interpersonal relationship building skills.
• Recognized as one who is proactive in problem-solving and works towards creative solutions.
• Ability to effectively present information in one-on-one and small group situations to internal/external customers.
• Requires strong problem-solving ability and strong analytic skills.

Physical requirements and work environment:

• Performs work required for this position in an office environment.
• Remains sedentary for moderate to extended periods of time.
• Required to us a computer monitor, keyboard, and mouse for extended periods of time.
• Ability to lift up to 20 pounds on occasion.

In addition to the essential functions listed above, the employee is expected to adhere to the confidentiality agreement, exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as environmentally friendly as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Reliable attendance and punctuality are also required. The employee is also expected to perform such other duties, special projects and functions as required from time to time.

Any questions about this position or any others, please contact the Human Resources department at 610-932-6500 or [e-mail]

Herr Foods Inc.is a drug-free workplace and an equal opportunity employer M/F/Veterans/Disabilities