Lead, Apple Device Deployments

Diamond Assets; Town of Milton (WI); On-site; USD 70,000 - 90,000; Full time

Job summary

Diamond Assets is seeking a Deployment Lead to serve as the primary on-floor resource guiding Apple device deployments from imaging to packaging. You will coordinate daily workflows, ensure client specifications are met, and support the team in delivering polished, on-time devices.

The role focuses on hands-on leadership, process discipline, and collaboration with the Deployment Operations Manager to maintain high quality and productivity on-site in Wisconsin.

Responsibilities

• Serve as the lead resource for Apple device deployment projects by coordinating daily production activities and supporting team success.
• Perform and assist with the imaging, configuration, testing, labeling, and packaging of Apple devices, including MacBooks and iPads.
• Coordinate daily workflow by prioritizing work, balancing workloads, and providing direction to team members to meet production schedules.
• Monitor deployment progress and communicate priorities or obstacles to the appropriate departments.
• Verify device configurations, asset tagging, labeling, and documentation to ensure all client requirements and quality standards are met.
• Assist in troubleshooting deployment issues and work with IT, Project Management, or Logistics to resolve technical or operational challenges.
• Assist with inventory control by maintaining accurate tracking of devices, accessories, and deployment materials within the production area.
• Train and coach new team members on deployment procedures, best practices, quality expectations, and safety standards.
• Identify opportunities to improve deployment processes, increase efficiency, and reduce errors.
• Ensure compliance with company policies, data security requirements, and client-specific deployment procedures.
• Provide updates on project progress, production status, and potential concerns to management.
• Lead by example by maintaining a positive attitude, demonstrating strong work ethic, and promoting teamwork and accountability across the deployment team.
• Serve as a point of contact on the production floor for deployment-related questions and day‑to‑day operational support.

Job description

Diamond Assets is seeking a Deployment Lead to serve as the primary on-floor resource guiding Apple device deployments from imaging to packaging. You will coordinate daily workflows, ensure client specifications are met, and support the team in delivering polished, on-time devices.

The role focuses on hands-on leadership, process discipline, and collaboration with the Deployment Operations Manager to maintain high quality and productivity on-site in Wisconsin.