Lead Apartment Service Technician

JLL Living | Poland; Atlanta (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Lead Maintenance Technician to ensure the smooth operation of a residential community. This role involves managing work orders, performing preventative maintenance, and leading the onsite team under the guidance of the Community Manager. You will be instrumental in maintaining high standards, responding to maintenance requests, and collaborating on capital improvement projects. If you have a strong work ethic and a passion for customer service, this opportunity offers a chance to make a positive impact on residents' lives while enjoying competitive pay and benefits.

Benefits

Employer-provided benefits

Quarterly bonuses

$100 stipend for on-call duties

Qualifications

• Strong work ethic and customer service skills.
• Solid foundation in appliance repair and maintenance.

Responsibilities

• Manage work orders and preventative maintenance tasks.
• Inspect vacant units and assist with turnaround processes.
• Participate in On-Call Rotation for emergencies.

Skills

Appliance Repair

Painting

Plumbing

AC Diagnostics and Repair

Customer Service

Job description

Job Description

Now hiring an experienced Lead Maintenance Technician to support maintenance operations for our residential community.

We're Hiring

An HVAC Certified Lead Maintenance Technician to manage work orders, preventative maintenance, and the day-to-day workload of the onsite team under the direction of our Community Manager.

Pay:

• The pay rate for this position is $30-$32 per hour.
• Eligible for employer-provided benefits and quarterly bonuses up to 5% of the annual salary.
• Eligible for a $100 stipend for on-call duties.

Hours:

• Full time, Monday through Friday, from 8:00 AM to 5:00 PM with an hour off for lunch.

In this role, you will be required to participate in the On-Call Rotation.

• Take turns responding to On-Call Emergencies, one-week rotation.
• Each On-Call Rotation earns an added On-Call Stipend – paid directly to you even if you're not called to the property.

We're looking for you

To help maintain the highest standards for our apartment community. You will be responsible for routine maintenance and assisting with capital improvement projects onsite.

We need your strong work ethic, customer service skills for residents, and a solid foundation in appliance repair, painting, plumbing, and AC diagnostics and repair.

Some of your responsibilities include:

• Being thorough and courteous; accurately assess the root cause of each work order and complete it to improve residents' homes.
• Walk the property daily; know your grounds and buildings, and clear away trash or debris.
• Manage the inventory of vacant apartments; assist with turnaround processes or schedule contractors as needed. Inspect all vacant units before move-in to maintain quality.
• Respond to work orders or general maintenance promptly and communicate with your Maintenance Supervisor or Property Manager about progress or delays.
• Collaborate with the Regional Maintenance Supervisor on special projects or routine maintenance.

Above all, stay in sync with the company’s and community’s operating and safety policies, and adhere to federal, state, and local laws related to community operation and Fair Housing.