Lead Field Service Technician

Integrated Power Services; La Porte, Town of Texas, City of Rochester (TX, WI, NY); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to provide exceptional service and maintenance for electro-mechanical equipment. In this dynamic role, you'll troubleshoot and repair various systems while ensuring customer satisfaction. You'll work with cutting-edge tools and collaborate with a talented team, all while prioritizing safety and ethical practices. If you thrive in a fast-paced environment and are passionate about delivering top-notch service, this opportunity is perfect for you. Join us and take your career to new heights!

Qualifications

• 2+ years of AC/DC motor experience required.
• Strong verbal and written communication skills necessary.

Responsibilities

• Troubleshoot, repair, and maintain electro-mechanical equipment.
• Perform electrical tests and ensure compliance with safety standards.

Skills

Repair Skills

Customer Service

Analytical Problem-Solving

Attention to Detail

Team Collaboration

Education

High School Diploma

Technical Certification

Tools

Megger

PdMA

Multimeter

Laser Alignment Tools

Job description

Description

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll work alongside some of the best technicians in the industry, utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities and Expectations:

We are looking for a talented Lead Field Service Technician to perform service, diagnostic, repair, and preventive maintenance. IPS Field Service Technicians demonstrate strong repair skills and commitment to providing an Unmatched Customer Experience.

• Work safely alone and as part of a team
• Closely adhere to all safety standards and procedures
• Effectively contribute to a strong team environment through assisting teammates in accomplishing mutual goals
• Inspect and test various electro-mechanical equipment
• Perform electrical tests using portable electronic equipment including but not limited to: Megger, PdMA, MCE, Multimeter, and DLRO
• Install/Remove AC and DC electric motors, laser align equipment, read precision measuring tools such as micrometers, replace sleeve and anti-friction bearings, set seals, air gap, torque critical components to proper torque specs
• Clean electro-mechanical equipment utilizing bead blasting, ice blasting, and solvent cleaning
• Ensure a professional environment utilizing customer-facing skills
• Complete assigned work in compliance with operative policies and procedures
• Perform work in compliance with operating policies and procedures

Qualifications and Competencies:

• PdMA testing experience preferred
• Level I Vibration Analysis preferred
• 2+ years of AC/DC motor experience
• Strong attention to detail and ability to follow directions with precise execution
• Ability to work in a fast-paced environment, follow standardized work procedures, and apply strong analytical problem-solving dynamics in a continuous improvement environment
• Ability to collaborate with team members
• Strong customer focus with professional communication
• Available and willing to work flexible hours, overtime, and weekends as required, willingness to be on call
• Ability to perform math functions including addition, subtraction, multiplication, and division, including understanding fractions and percentages
• Strong verbal and written communication skills
• Basic computer skills
• Must have a valid Driver's License and acceptable driving record
• Ability to travel locally and overnight

You'll thrive at IPS if you...

Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.

Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.

Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.

Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.

Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.

Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.