Lead Analyst, Audit & Regulatory Issue Management

Citigroup Inc.; O’Fallon (MO); Hybrid; USD 107,000 - 161,000; Full time

Benefits offered by this job

Hybrid work model

Regular engagement with regulators

Global organization

Job summary

Citi is seeking a Lead Analyst for the US Consumer Cards (USCC) Business Control team to manage end-to-end audit and regulatory examination ownership. You will serve as the central point of contact for internal reviews and examinations, shaping risk governance and remediation across multiple business lines.

In this high-impact role, you will influence senior leadership and regulators while driving accountability and control excellence, with a hybrid model and exposure to complex risk

Qualifications

• 6–10 years of progressive experience in operational risk management, internal audit, regulatory examination management, or business controls within a large financial services institution.
• Ability to identify, measure, and manage key risks and controls, with a demonstrated record of implementing sustainable, risk-reducing solutions across complex environments.
• Deep understanding of consumer credit card operations, banking products, and their associated regulatory frameworks.
• Strong analytical capability to evaluate complex control activities, assess remediation trends, and translate data into clear insights for senior audiences.
• Superior verbal and written communication skills, with the ability to draft precise executive summaries and engage credibly with senior auditors, regulators, and C‑suite stakeholders.
• Bachelor's degree or equivalent university qualification.

Responsibilities

• Lead end-to-end coordination of all internal audit reviews and regulatory examinations across the USCC business, serving as the primary point of contact for internal auditors, regulators, and senior business stakeholders.
• Establish and execute a structured pre-audit readiness program, identifying control vulnerabilities, organizing documentation, and ensuring business owners are fully prepared ahead of fieldwork commencement.
• Manage the flow of all audit and regulatory requests, ensuring business responses are accurate, complete, and delivered within agreed timeframes.
• Partner with business leaders to review and address audit observations to ensure they accurately reflect the true risk landscape.
• Perform root cause analyses and thematic reviews across audit histories to surface systemic control weaknesses and deliver actionable recommendations to USCC leadership.
• Maintain executive-level dashboards tracking audit statuses, issue aging, corrective action plan milestones, and escalation risks for senior management visibility.
• Ensure all audit findings and control gaps are mapped to the Managers Control Assessment framework, keeping risk activities, controls, and monitoring current and accurate.
• Assess issue remediation trends using data analytics, identify emerging risks, and develop corrective action plans that embed lessons learned and promote sustainable, long-term solutions.

Skills

Analytical Thinking

Constructive Debate

Controls Lifecycle

Escalation Management

Governance

Issue Management

Process Design

Risk Management Lifecycle

Root Cause Analysis

Stakeholder Management

Education

Bachelor's degree or equivalent university qualification

Job description

Citi is seeking a Lead Analyst for the US Consumer Cards (USCC) Business Control team to manage end-to-end audit and regulatory examination ownership. You will serve as the central point of contact for internal reviews and examinations, shaping risk governance and remediation across multiple business lines.

In this high-impact role, you will influence senior leadership and regulators while driving accountability and control excellence, with a hybrid model and exposure to complex risk